Job Description

Job Category: Technical Product Communication
:
Join the Team Making Possibilities Happen
If you've ever used an ATM, paid a bill through your phone, sent money to a friend, or shopped online, chances are your transaction was safeguarded and processed using our software. Now it's your turn to serve the payment needs of organizations and people the world over.
As a Production Assistant, you will assist writers and subject matter experts with content standardization efforts to include conversion, organization, styling, proofreading, and publishing.
Job Responsibilities:

• Use tools and processes to convert content between formats across multiple software applications.
• Import files into content management system, organizing information into distinct topic types across a broad product base.
• Apply styling to content based on rules in style guide, adjusting structure, elements, and images.
• Assist with basic proofreading tasks to check for common grammar, spelling, and convention errors.
• Publish content using expected version and format per product, and post output to designated location.
• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.
• Understand and comply with Risk Management program requirements including identification of risks, key controls, and control testing as applicable to responsibilities.
• Perform other duties as assigned.

Qualifications (Education, Experience, Knowledge, Skills, and Abilities)

• Associate's degree (2-year), preferably in English, writing, journalism, technical communication, or related field, or equivalent experience

Preferred Qualifications (Education, Experience, Competencies)

• General familiarity with publishing tools and processes and American English grammar and spelling rules
• Ability to follow complex procedures to standardize content, including learning and mastering publishing tools and processes
• Ability to identify procedural gaps and contact subject matter experts to provide additional details
• Ability to complete assignments quickly and accurately and provide status updates on consistent basis with minimal supervision
• High attention to detail

Work Environment:

• Office work environment
• Ability to produce and present content both orally and in writing

10% travel required
Benefits: In return for your expertise, we offer growth, opportunity, and a competitive compensation and benefits package in a casual work environment.
Are you ready to help us transform the world of electronic payments? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com Job ID (Requisition #16579)
ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.
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