Job Description

About us:The Quantanite group is a multinational company headquartered in London, UK providing business process outsourcing and IT consultancy services. We have offices in Dhaka and Johannesburg as well as a growing presence in the United States.Role Summary:This positions primary duty and responsibility is providing training support and bespoke learning solutions to all internal and external stakeholders. The successful candidate will be responsible for Analysing training needs, Designing learning programmes, Implementing training and Reporting on the impact of training on all stakeholders.The position is based in Johannesburg, South Africa, working with international Clients and Quantanite employees across all levels within the organisation.Experience requirements:xe2x97x8f Ability to work flexible working hoursxe2x97x8f Previous BPO call centre working experience is an added advantagexe2x97x8f Adequate knowledge of learner management systems/ e-learningxe2x97x8f Learning content design and developmentxe2x97x8f Stakeholder engagement and business partneringxe2x97x8f Excellent organizational skills and ability to analyse data for better decision-makingxe2x97x8f A team player and excellent in communication across all levels of the organisationMain Responsibilities include but not limited to:xe2x97x8f Identify learning needs in line with business requirements and review on an ongoing basisxe2x97x8f Facilitate outcomes-based trainingxe2x97x8f Develop and implement learning interventions as agreed by business and senior managementxe2x97x8f Plan and Coordinate all training interventionsxe2x97x8f Gather feedback from the client and all stakeholders after each training sessionxe2x97x8f Research and recommend new training methodsxe2x97x8f Conduct pre and post-training assessments for delegatesxe2x97x8f Design and develop learning contentxe2x97x8f Establish and maintain learner records after each interventionxe2x97x8f Compile and submit post-training reports for internal and external training conductedxe2x97x8f Conduct evaluation of the impact of training and advise on corrective measuresxe2x97x8f Research relevant resources for learning in order to deliver training aligned to business and client needsxe2x97x8f Perform Training Administrative Activitiesxe2x97x8f Create and communicate learning schedules in consultation with relevant stakeholdersxe2x97x8fStay abreast of new developments and trends within the learning and development industry

Quantanite