Job Description

Who are we?

MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella - all managed online. Category winners of the Mail & Guardian Top Companies Reputation Awards in 2014, as well as the Deloitte Best Company to Work For Survey 2011 and 2012 - were are passionate about our people. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way - free from worry and most importantly at peace with all the xe2x80x9cwhat-ifsxe2x80x9d of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay's core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you!

Role Definition

• Partner with business subject matter experts (legal, compliance, actuarial, etc.) users (Sales, Client Services, Claims and Broker Agents) and scrum teams to elicit, define, clarify and prioritise business requirements.

• Develop and articulate a vision from which a business case and value for products or process improvement ideas must be developed.

• Define minimum viable products (MVP) for the release of new products, process improvements or projects, with clearly defined growth or value experiments that will be validated by the release. This will include possible direction changes based on the reasonably expected outcomes of the experiments.

• Define roadmaps for product, projects or process improvements in order to drive early and incremental returns on investment.

• Manage stakeholder expectations by communicating roadmaps and requirements, negotiating and communicating priorities and timelines, managing change & providing necessary progress feedback.

• Understand technical debt and risk expressed by the Scrum teams: the ability to negotiate the priority of the technical debt with the teams with consideration for the release plan and the ability to articulate the decision to other stakeholders.

Minimum Requirements

• Grade 12/Standard 10/NQF 4

Minimum Experience Required

• A relevant tertiary qualification (typically, a B.Com.)
• A minimum of 4-5 years of working experience in either development or management
• Previous experience as part of an Agile software delivery team in any of the following roles: Product Owner, Business Analyst, System Analyst

Skills and Exposure Required

• Analytical and delivery-focused.
• Ability to pay attention to detail.
• Excellent communication (spoken and written) and facilitation skills.
• Presentable, assertive, team player with leadership qualities
• Ability to deal with, communicate and manage change.
• Experience working in an Agile environment.

Candidates with the following additional skills/exposure will take the preference.

• Previous work in an Agile environment as a Product Owner, Business Analyst or Systems Analyst
• Exposure to the insurance and/or financial industry

Knowledge and Skills

Product Development

Competitor analysis and growth mind-set

Business Architecture review and business process architecture implementation

Feasibility studies and documentation of underlying business architecture

Documentation reviews

Personal Attributes

Interpersonal savvy - Contributing through others

Manages complexity - Contributing through others

Plans and aligns - Contributing through others

Optimises work processes - Contributing through others

Build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment the group provides many opportunities for growth and development.

Core Competencies

Being resilient - Contributing through others

Collaborates - Contributing through others

Cultivates innovation - Contributing through others

Customer focus - Contributing through others

Drives results - Contributing through others

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Deadline to apply:29 September 2023.

Our commitment to transformation

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.

Sanlam