Having a thorough understanding of the current journeys Identifying opportunities for optimisation, simplification and digitisation of the current journeys that unlocks value to the business Defining and presenting the vision, motivating for sign off of the identified opportunities, and then for the definition of user stories aligned with the feature roadmap. This role will work closely with the Release Train Engineer/Agile Programme Manager and Scrum Master in coordinating day to day activities such as sprint planning, retrospectives and other agile functions to ensure collaboration and effective delivery of user stories against commercial milestone objectives. Product owner works to Agile principles, and will be responsible for the prioritization and delivery of the backlog of change initiatives to maximize business benefit. Experience in agile methodologies, such as Scrum, Kanban, Extreme Programming (XP), Test Driven Design and Behavioural Driven Design Experience in successful delivery against financial / resource constraints Experience in the use of analytics and AB / multivariate testing Experience with requirements definition and use case modelling Excellent problem-solving skills, with the ability to minimize overhead tasks for the team and manage interdependences with other teams Excellent relationship building and influencing skills, with the ability to foster an inclusive team culture Excellent business acumen and understanding of the role of the capability in contributing to business value In-depth understanding of both the current Telecommunications and digital services market and emerging business and technology trends A strong customer-centric focus, with an entrepreneurial and ROL mindset. Ability to function with a high degree of autonomy Strong financial management skills and acumen Strong time-management skills, with the ability to juggle multiple balls, and comfortable working under pressure Excellent verbal and written communications and collaboration skills, with the ability to work closely with the delivery team to deliver user stories Flexible with planning and work estimation, managing and empowering the team (without needing to micromanage), able to continuously balance between the customer and commercial needs Digital/software product ownership in large scale environments User story definition and refinement Expertise in Agile software development environment and methods Market research, design thinking, and lean start-up methods; business modelling Customer experience design of digital products and services Analytics / AB / multivariate testing and related tools Data-driven decision making Your responsibilities will include: Analyse and report delivery risks and opportunities, and engage stakeholders for communications and decision-making. Provide timely and insightful reporting on key performance indicators (KPIs), enabling the business to assess delivery progress, identify risks, and drive continuous improvement.
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