Job Description

Introduction

Through our client-facing brands the Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables businesses and people from all walks of life to achieve their financial goals and life aspirations.



We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisation's care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities, and businesses.



We build and protect our clients' financial dreams.



Visit us at www.momentumgroup.co.za

Disclaimer

As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

Set, prioritise, evaluate, and ensure that every sprint, release, and investment contribute meaningfully to the value, usability, and success of the product.

Requirements

Educational Background:

A bachelor's degree in Business, Computer Science, or a related field is advantageous but not mandatory.

Project & Product Management Experience:

Experience of managing projects, BAU (Business as Usual) work, and product roadmap prioritisation is essential.

Entry-Level Experience:

Experience in roles such as business analysis, project management, market research, or as a member of an Agile development team can be beneficial.

Product & Market Exposure:

Experience with customer research, market analysis, user experience design, or competitive analysis through coursework, projects, or professional experience.

Technical Understanding:

Basic technical literacy in software development processes, system architecture, or familiarity with development tools and methodologies.

IT Solution Implementation:

Exposure to diverse IT solution implementation in a variety of environments is desirable.

Certifications:

Pursuing certifications like Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), or other product management credentials can provide foundational knowledge and skills.

Internships or Training Programs:

Engaging in internships or structured training programs that focus on product management, user research, or business analysis can provide practical experience and industry exposure.

Soft Skills Development:

Cultivating strong communication, collaboration, analytical thinking, and negotiation skills to effectively engage with various stakeholders and development teams.

Continuous Learning:

Engaging in continuous learning through online courses, workshops, industry literature, and hands-on experience with product management tools, methodologies, and emerging trends in product development.

Duties & Responsibilities

INTERNAL PROCESS

Responsible for the full product life cycle and road map of end to end products including visibility, finance, marketing and enhancement of product value proposition within the business area.
Translate the product strategy and proposition into road maps to outline the vision and direction of the product offering.
Ensure the customer journey forms part of the product proposition and socialise the product vision with team and relevant stakeholders in order to meet business requirements.
Elicit product requirements from business, distil, prioritise and translate them into user stories with acceptance criteria in line with business expectations.
Participate in the team ceremonies, including sprint planning, sprint reviews, retrospectives, and play an active role in mitigating impediments impacting successful completion of release or sprint goals.
Work with Business Analysts and User Experience (UX) to ensure product prototyping takes place, and product user stories and user journeys support the client and business outcomes.
Manage the Product Backlog and make decisions linked to the Epics, Features and User Stories, ensuring they meet all appropriate criteria before deployment.
Create visibility of the items on the backlog ensuring that the items are understood, sized by the correct people and in order of priority.
Finalise all appropriate marketing, reporting, communication, training, legal, security and operational requirements are in place before deployment, adhering to Agile methodology and best practice standards.
Create appropriate operational workflows to support the proposition in order to meet business needs.
Lead product release plans and delivery expectation dates of new functionalities within agreed timelines.
Be a knowledge leader with regards to the product, keeping abreast with market, practices and client trends.
Monitor client experience and client feedback, ensuring any significant issues are resolved and that product stabilisation is reached in line with business expectations.
Monitor the performance of the product (including financial performance, client behaviour and usage across the various features and channels, client experience, processes, channel performance, business case) to ensure that these meet business requirements.
Develop and drive plans to close any performance gaps and mitigate risks as they occur to minimise business impact.
Present back to relevant stakeholders on decisions that impact on product strategy, design, pricing, and the income or costs associated with the delivery of the product.

CLIENT

Provide authoritative expertise and advice to clients and stakeholders.
Build and maintain relationships with clients and internal and external stakeholders.
Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
Make recommendations to improve client service and fair treatment of clients within area of responsibility.
Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

PEOPLE

Develop and maintain productive and collaborative working relationships with peers and stakeholders.
Positively influence and participate in change initiatives.
Continuously develop own expertise in terms of professional, industry and legislation knowledge.
Contribute to continuous innovation through the development, sharing and implementation of new ideas.
Take ownership for driving career development.

FINANCE

Identify opportunities to enhance cost effectiveness and increase operational efficiency.
Manage financial and other company resources under your control with due respect.
Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

CHANGE MANAGEMENT

Navigating organizational change and promoting new ways of working
Supporting adoption of new products or features

STAKEHOLDER MANAGEMENT

Engaging with internal and external stakeholders
Balancing competing priorities and aligning expectations

Competencies

Strategic Product Planning & Analysis - Market research, competitive analysis, ROI assessment, and roadmap creation
User-Centered Design & Research - User research, prototyping, design sprints, and validation methodologies
Requirements & Development Management - Requirements gathering, documentation, prioritization frameworks, and feasibility evaluation
Stakeholder Communication & Leadership - Professional presentations, negotiation, stakeholder management, and team alignment
Product Launch & Performance Optimization - Launch execution, A/B testing, KPI tracking, and scaling strategies
Product Vision & Strategy Definition - Establish long-term product goals aligned with business objectives and customer needs
Product Backlog Management - Create and maintain prioritized, well-defined backlog of features and enhancements
Strategic Prioritization & Trade-off Management - Balance competing priorities and make informed scope, budget, and timeline decisions
Customer Advocacy & Voice - Represent stakeholders, gather feedback, and ensure product meets user expectations
* Development Team Collaboration & Technical Communication - Work with developers, technical teams and stakeholders, clarify requirements, and communicate using technical literacy