Job Description

An Amazing Career Opportunity for Product Owner
Location: Durban, South Africa (Hybrid)
Job ID: 43183
Profile Summary:
The Product Owner (PO) represents business priorities as set by PACS Product Management (represented by Product Managers) into relevant scrum teams. The PO also attends relevant Product Management meetings about planning and Program Backlog/Vision refinement. This specific role's assignment will be focused physical access control (PACS) and Access Control Devices (controllers).
The Product Owner follows the principles of Agile development. Gathers product requirements and assure that the team is always doing "the right thing". The PO understands the product vision, identifies the needs and passes them on to the team in a clear and comprehensive manner.
Gives constant feedback and bring new ideas on Product features. Manages a well-groomed and prioritized user story backlog . Manages backlogs of 1 or 2 teams.
This position is a key leadership role. This PO will own the PACS Controllers - Mercury product lifecycle with focus on M1 product in a lean start-up environment, backed by our global core teams.
About HID Global
HID Global powers the trusted identities of the world's people, places and things. We make it possible for people to transact safely, work productively and travel freely. Our trusted identity solutions give people secure and convenient access to physical and digital places and connect things that can be accurately identified, verified and tracked digitally. Millions of people around the world use HID products and services to navigate their everyday lives, and over 2 billion things are connected through HID technology. We work with governments, educational institutions, hospitals, financial institutions, industrial businesses, and some of the most innovative companies on the planet. Headquartered in Austin, Texas, HID Global has over 4,500 employees worldwide and operates international offices that support more than 100 countries. HID Global is an ASSA ABLOY Group brand. HID Global has is the trusted source for secure identity solutions for millions of customers and users around the world. Check us out: and
LinkedIn:
Physical Access Control Solutions (PACS)
HID's Physical Access Control Solutions Business Area:
HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions. This is more than just a job - it's your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.
Are you ready to make a difference? Join us and help shape the future of security
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties and Responsibilities include the following (Other duties may be assigned):
Preparation and participation in PI planning:
As a member of the extended Product Management team, the PO is heavily involved in program backlog refinement and prep for Program Increment (PI) planning and also plays a significant role in the planning event itself.
During the event, the PO is involved with story definition, providing the clarifications necessary to assist the team with their story estimates and sequencing.
Iteration execution:
Maintaining the team backlog - With input from System Architect/Engineering and other stakeholders, the PO has the primary responsibility for building, editing, and maintaining the team backlog.
Iteration Planning - The PO reviews and reprioritizes the backlog as part of the prep work for Iteration Planning, including coordination of dependencies with other POs. During the iteration planning meeting, the PO communicates story detail and priorities and ensures the team aligns and agrees on a final iteration plan.
Accepting stories - The PO works with the team to agree on accepted story completion. This includes validating that the story meets acceptance criteria, that it has the appropriate, persistent acceptance tests, and that it otherwise complies with its Definition of Done (DoD).
Understand enabler work - While POs are not expected to drive technological decisions, they are supposed to understand the scope of the upcoming enabler work and collaborate with System and Solution Architect/Engineering to assist with decision-making and sequencing of the critical technological infrastructures that will host the new business functionality.
Participate in team demo and retrospective - POs collaborate with their team and any other stakeholders in the team demo. They also participate in the Iteration Retrospective, where the teams gather to improve their processes and are active in the Agile Release Train's (ART's) Inspect and Adapt (I&A) workshop.
Program execution:
Iterations and Agile teams serve a larger purpose; the frequent, reliable, and continuous release of value-added solutions. During each PI, the PO coordinates dependencies with other POs.
The PO also has an instrumental role in producing the System Demo for program and Value Stream stakeholders.
Inspect and adapt:

• The PI system demo is part of the I&A workshop. The PO has an instrumental role in producing the PI system demo for program stakeholders.
• To ensure that they will be able to show the most critical aspects of the solution to the stakeholders, POs also participate in the preparation of the PI system demo.

Education and/or Experience:
B.S. degree preferably in a technical field or equivalent combination of education and experience. 7+ years' experience in new product development.
Experience encompassing hardware/firmware/software integration and test, new product introduction to manufacturing, and production launch.
Experience with agile development and lean innovation practices is a benefit. Training in SAFe such as Implementing SAFe and / or SAFe POPM is a benefit.
Customer Expectations:
Excellent communication skills that can connect with all levels of the organization via face-to-face and group presentation
Language Skills:
Ability to effectively communicate in the English language verbally and in writing. Must be able to present ideas and projects before groups of individuals
Computer Skills:
Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc. Familiar with current operating systems, such as Windows, etc.
Knowledge of Microsoft Teams or other web-based communications software beneficial. Experience with Jira and Miro desired.
Why apply?

• Empowerment: You'll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don't need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

This opportunity may be open to flexible working arrangements.
HID is an Equal Opportunity/Affirmative Action Employer - Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation.
We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go - without having to think about it.
When you join our HID team, you'll also be part of the ASSA ABLOY Group, the global leader in access solutions. You'll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
#LI-HIDGlobal
Durban, ZA, 3630
Sales, Marketing & Product Management
No Travel Required
Mid-senior level
27-Feb-2026

Skills Required