Job Family
Project, Process and Product
Career Stream
Product
Leadership Pipeline
Manage Self: Professional
FAIS Affected
Job Purpose
To manage a portfolio of products in order to meet customer requirements profitably; aligned with the strategy of the bank.
Job Responsibilities
Implement business change initiatives by introducing; managing; making (people change; technological change; process change) happen and keeping Management Information updated.
Product strategy & Roadmap management
Customer and market insights
Go to Market and Commercialization
Technical collaboration
Identify; understand and agree the direct and indirect impact of business change initiatives by researching; interviewing affected stakeholders and applying end to end skills set.
Monitor for continuous improvement by observation; analysing data and providing ongoing feedback.
Ensure compliance (brand/reputation/other risks) by enforcing regulations; policies and procedures and understanding link from policy - process- system - operating procedures.
Contribute to updates of standards; policies and procedures by meeting with respective stakeholders; agreeing and recommending changes and sending emails confirming the enhancements.
Provide innovative solutions for updating processes by defining procedures and facilitating workshops with stakeholders.
Identify the business issue by observation; analysing management reports and requests from EXCO.
Identify cost/time/quality/risk aspects of the business issue by investigating the business benefits or problems.
Set expected performance output by meeting and agreeing with management.
Obtain and secure stakeholder buy-in to solution by presenting alternative solutions and recommending the best solution.
Manage internal and external stakeholders by regular meetings and agreeing deliverables.
Recognise performance improvements by acknowledgement of business improvements from other stakeholders.
Build trusting relationships with stakeholders by open communication; conducting one-on-one meetings and accepting their input.
Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
Identify training courses and career progression for self through input and feedback from management.
Ensure all personal development plan activities are completed within specified timeframe.
Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
3 - 5 years relevant experience in product management.
Technical / Professional Knowledge
Communication Strategies
Data analysis
Industry trends
Principles of financial management
Relevant regulatory knowledge
Decision-making process
Cluster Specific Operational Knowledge
Governance, risk and controls
Behavioural Competencies Customer Focus
Decision Making
Facilitating Change
Initiating Action
Innovation
Technical/Professional Knowledge and Skills
- Please contact the Nedbank Recruiting Team at +27 860 555 566
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