Job Description

Our client in the ICT Distribution industry is currently looking for a Product Manager: AMD, CoolerMaster, in Midrand.

Responsibilities:

• Management of the product lifecycle, by gathering and prioritizing the product and customer requirements, defining the vision and working closely with suppliers, to deliver winning products and solutions to the market.
• Effectively working in conjunction with sales, marketing, and technical support teams ensuring that customer satisfaction and revenue goals are met.
• Ensure that all product and marketing efforts support the companyxe2x80x99s overall strategy and goals.
• Effectively communicating with the chosen supplier and ensuring that all requirements are met, and providing proper feedback to the sales team, finance, and marketing where applicable.
• Take responsibility for recruiting customers to build up the customer base. By achieving this objective, one will be required to provide regular training for the sales team as well as customers on the product suite.
• Ensure to be the largest contributor in terms of customer recruitment on the product line and will need to personally cement relationships with the bulk of the customer base.
• Facilitate with marketing department, for driving all go to market activities on the product line, within the company. (In accordance with the companyxe2x80x99s full product offering, strategy and customer requirements) This includes PR, Advertising, Social media, relationship building activities, Trade marketing and direct communication where necessary.
• Enthusiasm in spending time in the market to understand their problems and find innovative solutions for the broader market. In conjunction with this it is the candidate's prerogative to spend time understanding industry trends and key developments.
• Understanding the competitive market, both supplier and the company's competitors with regards to pricing, unique selling points, differentiators etc.
• Ability to communicate professionally within all areas of the company.
• Identifying and liaising with marketing communications to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer. Will also serve as the internal and external evangelist for the product offering, working with the sales channel and key customers.
• Effectively relay all information from the Supplier and will be the company's main point of contact with the Supplier. Act as a point of first reference for all product related queries.
• The incumbent will be measured on Revenue and stock holding as well as GP percentage and it is imperative that the incumbent manages this and makes sure that it is communicated to all incumbent staff.
• It is extremely important that the incumbent spends the majority of the time in communications with customers in order to educate and advise them on strategies for their businesses.
• Liaising with the counterparts in the branches ensuring that they have all the available information required, in order to support the incumbent in the incumbent's customer recruitment activities.
• Providing an SLA for internal and external queries in terms of responding to email and telephone calls on time. In order to facilitate and assist the candidate with this, each need to nominate a second person as a backup for when the incumbent is not available.
• Interacting closely with management to report decisions regarding the product.

• Minimum of 3 - 5 yearsxe2x80x99 experience in Sales and/or Product Management.
• Detailed understanding of turnover and profitability, sales cycle, aged stock and key products.
• Driverxe2x80x99s licence.

• Up to R712 515.44 per annum.

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