Job Description

Must have technical / professional qualifications:

• Matric is essential.
• 3 year Degree/Diploma in one or more of these disciplines :

• Interaction Design, Graphic Design, Industrial Design, Information Systems / Informatics, Human Computer Interaction, or other related fields
• Certified Usability Analyst (CUA) or similar certification would be desirable, but not required.
• Masters in Psychology, Social Sciences advantageous

Minimum of 5 years industry experience essential in the following:

• User-centred design, interaction design, information architecture, or similar.
• Incorporate market analysis, customer feedback, site metrics, and usability findings into designs.
• User Research Techniques and disciplines such as usability testing and contextual inquiries.
• User interface and visual design. Wireframes and Prototyping of user interfaces (using tools such as Sketch [preferred], Axure, Adobe Creative Suite, Zeplin)
• Knowledge of technologies such as HTML, DHTML, CSS, JavaScript, and mobile app operating systems would be advantageous.

OR

• Matric is essential
• Short courses in one of the following disciplines
• Interaction Design, Graphic Design, Industrial Design, Information Systems / Informatics, Human Computer Interaction or other related fields
• Certified Usability Analyst (CUA) or similar certification would be desirable, but not required.

Minimum of 8 years industry experience essential in the following:

• User-centred design, interaction design, information architecture, or similar.
• Incorporate market analysis, customer feedback, site metrics, and usability findings into designs.
• User Research Techniques and disciplines such as usability testing and contextual inquiries.
• User interface and visual design. Wireframes and Prototyping of user interfaces (using tools such as Sketch [preferred], Axure, Adobe Creative Suite, Zeplin)
• Knowledge of technologies such as HTML, DHTML, CSS, JavaScript, and mobile app operating systems would be advantageous.

Key performance indicators [max 3]:

• Exceptional user experience, measured through usability scores (NPS) and customer feedback
• Conversion rates on key journeys designed (E-commerce ) Number of innovations designed resulting from user research and testing

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