Job Description

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Procurement Specialist
Details
Closing Date 2025/10/14
Reference Number HOL251008-1
Job Title Procurement Specialist
Business Unit Hollard Insure
Department Claims Procurement
Job Family Operations - incuding Claims, Policy Servicing, Underwriting and Retentions
Job Type Classification Permanent
Reporting To Senior Manager: Procurement
Number of Positions 1
Location - Town / City Parktown
Location - Province Gauteng
Location - Country South Africa
Job Advert Summary
Job Purpose:
To monitor and oversee performance of service providers and suppliers relating to Motor and Non-Motor claims in line with the Group's overall purpose and vision. This includes compliance, measuring and reporting on service provider performance and conduct, cost and efficiency drivers as well as managing overall customer experience for this Category.
Key Responsibilities:

• Implement the Motor and Non-Motor claims supplier management strategy in line with Hollard Insure's overall Procurement strategy.
• Analyse trends by reviewing management information.
• Assisting stakeholders with budget forecasting by providing commodity information.
• Identifying new opportunities and develop strategies that will result in improved efficiency and cost saving. Conduct benchmarking and negotiating exercises with internal and external stakeholders.
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Periodic reporting to relevant stakeholders in line with KPIs/Dash board.
• Responsible for the submission of the monthly, quarterly dash board.
• Analyse, identify and investigate unusual items and report accordingly.
• Ensure customers are treated fairly and that TCF management is done in conjunction with the Academy. Maintain a high level of service to customers (internal and external) according to the service standards as set by the company.

Required Knowledge and Experience

• At least 8-10 years Claims and Procurement or relevant experience.
• Project Management
• Sound understanding of the Transformation eco-system.
• Understanding of the systemic barriers to entry, the socio economic and political challenges.
• Sound understanding of the business of different stakeholders within the insurance value chain.

Educational Requirements

• Matric

• Degree or Diploma in Supply Chain or relevant equivalent qualification

• Registered with a relevant accredited professional body (advantageous)

• CIPS, MCIPS

Policy
Hollard is unapologetically committed to creating and enabling a workplace that values your diversity with a true sense of care, dignity and inclusion. We actively seek to hire for your different lived experiences (including, but not limited to disability, race, religion, ethnicity, culture, language and social origin , gender diversity, sexual orientation, neurodiversity). These grounds enhance cognitive diversity and psychological safety in our workplace for everyone.
We proudly promote the "Hollard Way we work," which is a combination hybrid work environment at this time. We offer flexibility in our work as far as possible, dependent on the nature of the role. Even if you don't meet all our selection criteria, we encourage you to apply!
Hollard. All rights reserved.
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