Job Description

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ISTA Personnel Solutions South Africa is a fast-growing BPO company providing operational support to U.S.-based clients. We are not a recruitment agency - we function as a long-term extension of our clients' internal teams, delivering reliable, detail-driven support across key business functions.
Our U.S.-based client works with Long-Term Care (LTC) and Skilled Nursing Facilities (SNFs), supporting their purchasing and procurement processes to ensure accurate ordering, cost control, and smooth day-to-day operations.
We are looking for a Procurement Administrator to support routine purchasing activities across multiple facilities. This role is well-suited to someone who is detail-oriented, process-driven, and comfortable working within structured systems. It is an execution-focused role rather than a strategic procurement position.
PLEASE NOTE:

• Working Hours: This role requires you to work EST hours Mon - Fri from 9 am to 6 pm EST (4:00 PM to 1:00 AM South African time - subject to change in accordance with daylight savings in the United States).
• Public Holidays: This role requires you to work on both South African and US public holidays (compensation for SA public holidays in accordance with the BCEA)
• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
• Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
• Work Environment: This is a fully remote working role.

Key Responsibilities:

• Review and process purchase requests submitted by healthcare facilities through the internal system, ensuring requests align with approved budgets, availability, and basic purchasing guidelines.
• Flag incomplete, unusual, or non-standard requests and follow established procedures to resolve them.
• Manage tickets for non-catalogue items by gathering information, requesting approvals where required, and assisting with sourcing through approved vendors.
• Track facility equipment rentals, ensuring usage aligns with requirements and coordinating returns when items are no longer needed.
• Process electronic invoices by matching them to purchase orders and identifying discrepancies for follow-up.
• Communicate clearly with facilities and internal stakeholders to resolve routine purchasing or documentation issues.
• Maintain accurate records and ensure all actions are properly documented in the system.

Requirements:

• Understanding or exposure to purchasing, procurement, or administrative finance processes.
• Experience working in a structured, process-driven environment.
• Exposure to healthcare, LTC, or SNF environments is advantageous but not essential.
• Comfortable working with multiple systems and learning new software.
• Proficient in MS Office and Outlook. No advanced Excel skills are required.

Key Skills

• Clear written and verbal communication.
• Strong attention to detail and ability to follow processes accurately.
• Practical problem-solving skills within defined guidelines.
• Ability to learn quickly and apply feedback.
• Organised, dependable, and consistent in execution.
• Comfortable working independently in a remote environment.

If you are not contacted within 14 working days, please consider your application unsuccessful.

Skills Required