Job Description

To receive and process applications, changeovers and other relevant documentation and acceptance of payment in connection with electricity supplies.
Key Responsibility Areas

• Undertaking the receipt, registration, monitoring, filing, processing and controls all application or changeovers and related documents in connection with electricity service.
• Compiling and maintaining a list of registered electrical contractors and permit holders details.
• Recording, distributing and controlling paperwork associated with and attending to enquiries relating to R.A.G.s complaint forms and instruction to repair notices.
• Attending to both counter and telephone enquiries in respect of applications for supply and consumption account.
• Operating a cash register machine, issue receipts for all monies received and entering these transactions on a computer.
• Responsible for all cash and cheques received and raises requisitions as directed.
• Posting outgoing accounts, receipts and correspondence.
• Responsible for ensuring compliance with relevant financial regulations in regards to monies received.
• Assisting with the preparation of monthly, routine, special reports or consumer statistics.
• Drawing sketches for informal areas where there are no formal addresses, ensuring sketches for alterations to services are legible.
• Issuing meter-room and sub-station locks and keys and orders/replaces swipe cards.

Competencies

• Written Communication
• Oral Communication
• Attention to Detail
• Ethics and Professionalism
• Planning and Organising
• Problem Solving
• Data Processing & Analysis
• Use of Technology
• Interpersonal Relationships
• Service Delivery Orientation
• Client Orientation and Customer Focus

Essential Requirements

• Grade 12 (NQF Level 4) or equivalent.
• 2 Years relevant experience.
• Computer Literacy.

Preferred Requirements

• 3 Years relevant experience.

Housing Subsidy Yes
Leave Yes
Medical Aid Yes
Other Allowances N/A
Pension Fund Yes
Remuneration R221 348.60 / R287 333.14 PA
13th Cheque Yes
Contact Name HR COUNTER
Contact Telephone 0313113103