Job Description

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SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students effectively.
The blended learning model, which combines classroom teaching and online instruction, allows teachers to anticipate student needs and equips schools to provide personalized education at an affordable cost. SPARK Schools is pioneering this transformative education model to ensure the accessibility of university and careers for all.
SPARK Schools has a culture of collaboration, because getting South Africa to lead global education takes a team effort. We are innovators who strive for excellence through persistence and a sense of urgency to achieve SPARK Schools' vision, mission and social transformational objectives. Our work environment is vibrant/cheerful, fast-paced/dynamic, engaging/stimulating, tech-enabled and data driven.
SPARK Schools is a high growth, mission and values-driven entrepreneurial organisation, operating 21 primary schools and 5 high schools and serving over 15,000.00 families in 2025. We are looking for dynamic people to join our team.
Purpose of Role:
The Receptionist is the first point of contact at a SPARK Primary School, responsible for ensuring a warm, welcoming, and professional front office environment for scholars, parents, visitors, and staff. The Receptionist plays a key role in maintaining strong family-school relationships through effective communication, efficient administration, and compassionate scholar care.
Reports To: School Operations Coordinator
Requirements
Responsibilities:
Front Office & Visitor Management
? Greet and welcome all scholars, families, visitors, and stakeholders with professionalism and warmth
? Manage visitor sign-ins and ensure adherence to school safety and security protocols.
? Answer all incoming calls and emails and direct queries to the relevant staff member in a timely manner.
? Maintain a tidy and professional reception area that reflects SPARK Schools' culture and values.
? Provide school tours to prospective parents and serve as a liaison during the enrolment process, including collecting personal documentation for enrolment files.
Parent Communication & Support
? Field parent queries regarding enrolment processes, documentation, and status updates.
? Respond to and assist with queries related to school fees, including payment channels, due dates, and account references.
? Schedule and coordinate parent-teacher meetings or appointments upon request.
? Provide information about school events, term dates, and school policies.
Scholar Support & Sick Bay Oversight
? Monitor and care for scholars in the sick bay, following school health protocols.
?Maintain accurate records of scholar incidents, illnesses, or injuries, and report to the School Operations Coordinator and relevant staff.
? Communicate with parents regarding scholar health incidents or early dismissals.
Administrative & Operational Support
? Maintain front office records, including attendance and scholar sign-in/out logs.
? Distribute school notices, letters, and report cards as required.
? Assist with procurement, stock-taking, and inventory of office and first-aid supplies.
? Receive and distribute school deliveries and mail.
? Provide general clerical support (filing, printing, photocopying) to school leadership and staff.
? Serve as the liaison for parents seeking enrollment or financial assistance by providing access to school telephones and offering support as needed.
Event & Logistics Coordination
? Support logistics and communication for school events, parent orientations, and open days.
? Provide on-the-ground support during major school functions and help coordinate guest check-ins.
Qualifications:
The ideal candidate will possess the following qualifications:
? National Senior Certificate (Matric) - Required
? Certificate or diploma in Office Administration or related field - Advantageous
Experience:
?1-2 years' experience in a receptionist, administrative, or customer service role
?Experience in a school or educational environment is highly advantageous
Skills and mindset:
? Managing tasks
? Customer orientation
? Analysis/ problem solving
? Quick thinking/learning.
? Team work.
? Communication.
Qualities:
? Grit: Persistence through challenges.
? Excellence: A track record of high expectations personally and professionally.
?Mission and Vision Alignment: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost.
? Self Reflection: Finding the capacity to bring your best self to challenges and opportunities.
Values: Service, Persistence, Achievement, Responsibility, Kindness
Benefits
SPARK offers:

• fair market linked remuneration
• performance-based annual bonuses and increases
• above average/good annual leave
• life, disability and funeral cover
• employee wellness support
• educational support & study leave
• individualised professional development, support and mentorship
• employee discount on school fees
• opportunities for career growth

Compensation: R10,000.00 p/m CTC
Position Type: Permanent
Location: Western Cape Region

• SPARK Blue Downs

SPARK schools is an equal opportunities employer and preference will be given to candidates from designated groups with due consideration of the company's Employment Equity goals and targets.
SPARK schools encourages persons with disabilities to apply.
SPARK Schools may expire the posting of this advertisement at their own discretion.
Kindly note that should you have not heard from us within two weeks of the closing date please consider your application unsuccessful.

Skills Required