Job Description

Job Title: Pre-Sales Consultant
Location: Bryanston, Johannesburg
Employment Type: Full-time, Office-based
Salary Range: R75,000 - R95,000 per month (inclusive)
Department: Sales
Purpose of the Role
The Pre-Sales Consultant supports the sales team by providing technical expertise and solution design tailored to client needs. This role bridges the gap between technical and sales functions, ensuring proposed solutions are technically viable and aligned with the client's business objectives.
Key Objectives:
Translate client needs into technically sound solutions.
Enhance sales effectiveness through technical insight.
Act as the link between product/engineering and sales teams.
Build trust with clients via expert advice and support.
Drive long-term client success and satisfaction.
Key Responsibilities
Technical Sales Support
Provide product knowledge and technical support to the sales team.
Assist in client discovery to tailor solutions.
Translate client requirements for internal technical teams.
Solution Design & Proposals
Design and document solution proposals, including architecture and cost.
Deliver technical presentations and demos.
Ensure feasibility, compliance, and scalability of all solutions.
Demonstrations & Proof of Concept
Conduct customised product demonstrations and workshops.
Adapt demo environments to specific client scenarios.
Overcome technical objections and build client confidence.
Client Relationship Building
Build strong stakeholder relationships.
Identify upsell and cross-sell opportunities.
Product & Industry Knowledge
Stay updated on industry trends and competitive products.
Share product updates through internal training and enablement.
Documentation & Handover
Provide complete documentation for implementation teams.
Maintain continuity during handoff to post-sales delivery.
Required Skills
Technical Expertise: Strong background in solution architecture, system integration, and technology standards.
Problem-Solving: Ability to assess client challenges and craft appropriate solutions.
Communication: Clear verbal and written communication skills, especially for technical concepts.
Presentation Skills: Confident in delivering product demos and workshops.
Sales Acumen: Understanding of proposal development and negotiation processes.
Client Orientation: Strong focus on client satisfaction and solution fit.
Project Management: Skilled in coordinating technical proposals and timelines.
Collaboration: Work effectively across departments (sales, product, engineering).
Adaptability: Comfortable in a fast-paced, high-pressure environment.
Certifications: Technical certifications in cloud, networking, or cybersecurity are beneficial.
Data Analysis: Use client/product data to improve future sales engagements.
Key Performance Indicators (KPIs)
Proposal Win Rates: 30% for new clients, 70% for existing.
Demo to Opportunity Conversion: 50%+
POC to Order Conversion: 70%
Internal Enablement: 2 technical training sessions per month.
Documentation Accuracy: Zero handover issues.
RFP Response Time: 100% within SLA.
Development Plan Completion: 80%+ of monthly targets.
SMART Goals
Improve Proposal Success Rate
Target: 40% (new), 70% (existing) win rate.
Demo Conversion Rate
Target: 50% for demos, 70% for POCs within 6 months.
Reduce RFP/RFI Turnaround Time
Goal: 20% faster responses within SLA.
Enable Sales Teams
Conduct at least 2 training sessions/month.