Job Description

Practitioner: Learning Projects Human Resources ~ Insurance
JHB North

PRACTITIONER: LEARNING PROJECTS Sandton

Fixed Term Contract 12 months Salary: R771 300,00 p/a

Purpose Of the Post

To Support the operational Implementation of the organisational capability building programme through applications of specialist learning and development skills.

The role will also translate Learning and Development (L&D) objectives into tangible programmes by way of implementation of initiatives to optimise the efficiency L&D function.

Key Areas

Strategic Alignment

• Sourcing of training Providers and Coordinating Participants / service providers for the various external modules.
• Developing learning specification and outcomes; monitoring performance of service providers.
• Development of learning content for the Claims Processing Programme
• Evaluating effectiveness of the ST insurance Capability building program.
• Redesigning the learnerships and internship programme to align to new talent/capacity building priorities.
• Sourcing And implementing learning systems to support the culture of ongoing learning, including developing learning paths and optimising utilisations of LinkedIn Learning.

Operational-Coordination, Information: management, & Training Administration

• Ensure a good understanding of the operational requirements of the business, identifying. L&D and operational gaps to resolve.
• Ensure L&D records and data is saved on applicable systems and readily available for access when required by management and stakeholders.
• Compile statistical reports concerning L&D as and when required.
• Participate in departmental internal and external audit processes.
• Support in the collection of signoff documentation.
• Liaise with Compliance and Internal audit to collate and make provision of information required.
• Ensure administration efficiencies and ongoing monitoring of the HC systems.
• Coordinate learning and development initiatives.
• Be the main point of contract for all L&D queries within the business.
• Play an active role in creating innovative plans across all functions within CoE & HC.
• Researching learning Management Systems that are best suited for the Organisation.
• Engage with the institutions that offer relevant learning engagements from short Courses to post Grad.
• Ensure training of employees on HC systems.

Customer relations- Internal departments or Adhoc QA projects

• Determine the efficiency and viability of the L&D system, initiatives, and the impact of service for Stakeholders.
• Communicate the Impact and implication of data results collected.
• Follow up or assist management to implement the agreed solution.

Perform Ad-hoc tasks.

• Monitor and benchmark L&D best practices and trends in the market and provide data for the benefit of the company internal Function.
• Contribute towards the PM & marketing content by liaising with teams to generate content, identifying and implementing improvements.
• Perform any other tasks in line with the role, as and when required by the Manager.

Experience

• At least five (5) years Learning and Development/Talent Development experience, facilitating learning delivery, developing learning content and implementing LMS solutions.
• Preferable in Insurance or Financial sector

Qualifications

• Bachelor of Arts Human Resources/Development/ Business Administration or related.

Skills Development Facilitator certificate.

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