Job Description

Job Title: Practice Administrator/Manager

Location:

Kempton Park, South Africa

Employment Type:

Full-Time

Are you an organized, proactive, and people-focused professional with strong leadership skills? Our multidisciplinary dental and medical team in

Kempton Park

is looking for a

Practice Administrator

to support branch operations. This role is key in bridging the gap between management and the team, ensuring smooth day-to-day practice operations, excellent patient care, and a positive team culture.

About the Role

The Practice Administrator acts as the branch supervisor, supporting both the dental and admin teams to deliver outstanding patient care and efficient operations. You will play a vital role in:

Supervising

patient care

and ensuring the highest standards of service. Overseeing

practice profitability

through accurate billing, patient retention, and efficient scheduling. Maintaining

accurate reporting, data capturing, and documentation

. Providing

operations oversight

, including consumables, petty cash, equipment, and IT. Promoting a

positive team culture

, wellness, and communication. Helping

build and train a knowledgeable team

to deliver exceptional results.
You will work closely with the Branch Lead (Doctor) or, where there is no BL, with Group Managers for Operations and Patient Relations.

Key Responsibilities

Ensure smooth patient flow and uphold high standards of customer service. Monitor patient bookings, follow-ups, and treatment completion. Prepare accurate reports and maintain data integrity. Oversee consumables, facilities, equipment, and IT systems. Support payroll submissions and leave planning. Promote teamwork, plan team activities, and chair admin meetings. Assist with onboarding and training new staff.

Skills & Competencies

Strong leadership with the ability to delegate and motivate teams. Excellent communication and interpersonal skills. Problem-solving and conflict resolution abilities. Administrative and healthcare knowledge (billing, ethics, protocols). Technical proficiency: Microsoft Office, Google Workspace, MedEdi, booking systems. Self-motivated, accountable, and able to work independently.

Attributes

Empathetic and considerate of others. Goal-driven, productive, and focused. Collaborative and comfortable in a multidisciplinary setting. Committed to high-quality, timely, and cost-effective results.

Why Join Us?

This is a fantastic opportunity to join a growing practice in

Kempton Park

, where your input and leadership will directly impact both patient care and team success. You'll be part of a supportive environment that values teamwork, professional development, and continuous improvement.

How to Apply:

Complete your application here:

https://forms.gle/mkgAnLX2hPJp9WH4A

We look forward to meeting candidates who are passionate about healthcare, team leadership, and patient service excellence.

Job Types: Full-time, Permanent

Work Location: In person