Job Description

Practice Manager - The Back Clinic, Rustenburg

Start Date:

Immediate |

Job Type:

Full-Time |

Location:

Rustenburg

Are you a strong communicator, natural problem solver, and proactive leader?
Join

The Back Clinic

as our

Practice Manager

and take ownership of the day-to-day operations at our Rustenburg branch. This is a leadership role suited for someone who is solutions-driven, highly organised, and passionate about delivering exceptional patient experiences while supporting a clinical team.

Key Responsibilities

Oversee and coordinate all front-desk and admin functions to ensure smooth daily operations. Manage staff schedules, leave, and task delegation. Lead the reception with professionalism and accountability. Monitor appointment bookings, billing (including MedEdi), patient records, and daily reporting. Resolve issues proactively and implement efficient processes. Act as the key liaison between clinical staff, patients and support team. Ensure compliance with internal protocols, data privacy, and healthcare standards. Contribute to team morale, patient satisfaction, and a high-performance culture.

What We're Looking For

Strong leadership and people management skills Excellent communication (verbal and written) A problem-solver who stays calm under pressure and thinks ahead Highly organised, detail-oriented, and self-managed Proficient in MedEdi, Microsoft Office, and Google Drive At least 2 years of experience in a healthcare, medical or allied practice setting Professional qualification or clinical skills will be an advantage Experience in managing a small team or clinic is a strong advantage A relevant qualification in office administration, business management, or healthcare is preferred.

Why Join The Back Clinic?

Work in a supportive, patient-centred environment focused on rehabilitation and recovery Opportunity to step into a key leadership role Be part of a purpose-driven team that values initiative, integrity, and growth Make a visible impact on clinic performance and patient satisfaction

How to Apply

Please submit your

CV

and a

short motivation letter

that tells us:

How you lead a team How you solve problems proactively Why you're the right fit for this position

Location:

Rustenburg, North West (applicants must live in or be able to relocate)

Work Type:

In-person

Job Type:

Full-time, Permanent

Experience Required:

Administration or Practice Management: 2 years (Required) Medical/Healthcare environment: Preferred
Job Type: Permanent

Application Question(s):

Do you have at least 2 years of experience working in a healthcare or medical practice?
(Yes/No)

Have you ever managed or supervised a team? If yes, please briefly describe your leadership experience. (Short answer) Give an example of a time you identified a problem in a practice or workplace and took initiative to resolve it. (Short answer) Are you currently based in Rustenburg, or are you willing to relocate? (Yes - already in Rustenburg / Yes - willing to relocate / No)
Work Location: In person