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Role Purpose/Business Unit:
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Vodacom's vision to be the leading technology company empowering a connected society, providing the best segmented propositions and the best customer experience within our ecosystem.
We will achieve this and deliver on our organizational purpose of connecting for a better future and our brand ambition of becoming Africa's Most Human-Centric brand through meaningful differentiation and disruptive simplicity. Central to our aspirations will be the ability to offer an unmatched, operationally efficient and commercially viable Vodacom experience across all digital touch points. To support this vision Vodacom is striving to be a best-in-class digital marketing company and the leading Marketing organization in South Africa
The role is accountable for growing and driving customer engagement across all relevant digital platforms, including customer adoption of digital sales and self-service channels. The role will provide clear direction for digital media across the whole Vodacom business, working in close coordination with the Brand, Segment, Digital Channels, Regions, Financial & Digital Lifestyle Services and Vodacom Business teams. Outputs include driving Digital Media and campaign strategies and plans to deliver on overall brand and commercial goals across the various business units within Vodacom South Africa. The function plays a primary role in driving the optimisation of the overall behavioural measurement score (BMS) for brand consideration and digital channel experience (TNPS), as well as revenue generated through digital channels and associated commercial optimization and Innovation.
The role will lead the acceleration of Vodacom's leadership position within the Digital Marketing Industry and drive Innovation, differentiated customer engagement as well as leverage the power of AI and next-generation technologies to ensure Vodacom remains the most loved Telco brand in SA
Your responsibilities will include:
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Digital media strategy and implementation across the Consumer, Enterprise and Acceleration business units
Planning, Implementation and performance across all digital media types including premium display, mobile display, programmatic, advertising networks, paid search and paid social
Ownership of paid media technology stacks and platforms including media planning tools, DMP, Ad Server, DSP, CDP, dynamic creative and Ad verification
Drive breakthrough digital marketing innovation and 1st to Telco initiatives
Leverage the power of AI and next-generation technologies to drive efficiencies and improve brand equity
Continuously manage balance between Brand and Performance Marketing
Manage Digital Media budget planning and alignment with business units
Play orchestrator role with business units and ensure good working relationship demonstrating the value and benefit Digital Media is adding to the business
Provide inspirational leadership and coaching across the Vodacom organisation, as well as external partners to enable delivery of digital media brand and commercial outcomes
The ideal candidate for this role will have:
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Matric - essential
Relevant 3-year Degree or National Diploma in Commerce or Business related field essential
Masters - advantage
A minimum of 8 years relevant experience essential
Minimum of 8 years relevant experience essential in:
+ Knowledge of digital media and channels, including implementation across channels
+ Driving commercial & operational targets for the digital media domain - sales, revenue, profitability, adoption of the products and services
+ Creating strategic plans to win market share from competitors
+ Experience in managing digital media for large consumer facing brands
+ Capable of working in a complex organisation and able to build strong relationships and credibility with multiple levels both internally and externally
+ Experience in running agile teams Minimum of 3 years Leadership/Management/Supervisory experience (essential)
We make an impact by offering:
Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications:
03 February 2026.
The base location for this role is
Midrand, Vodacom Campus.
The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.
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Job Detail
Job Id
JD1648791
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Johannesburg, GP, ZA, South Africa
Education
Not mentioned
Apply For This Job
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.