Job Description

Position: Portfolio Management Assistant
Working Hours: 9:00am to 5:00 CST
Salary range: USD 1,200- 1,500 per month (depending on experience)
Location: Remote (Global)
About the Company
The company oversees approximately 600 residential properties--primarily single-family homes--with active expansion into multifamily housing. The company is known for its efficient processes, responsive service, and tenant-focused approach.
The Role
We're on the lookout for a detail-driven Portfolio Management Administrative Assistant to lead our utility billing program across properties and tenants. This role is key to ensuring our systems run smoothly, bills are processed accurately, and tenants receive reliable and transparent service. You'll be working behind the scenes to consolidate utility bills, manage chargebacks, update internal systems, and collaborate with multiple stakeholders. If you're organized, tech-savvy, and excited to be part of a supportive and high-performing team, this could be your next big opportunity.
What You'll Do

• Collect, review, and enter utility bills (electricity, water, gas, etc.) for multiple properties
• Ensure timely reconciliation and tenant billing in our internal management system
• Flag billing discrepancies and coordinate resolutions with vendors and property managers
• Maintain organized, up-to-date billing records and reports
• Monitor utility trends and assist in cost-saving initiatives
• Provide administrative support to the portfolio management team

What You Bring

• Experience in billing, admin, or property management (1-2 years preferred)
• Strong Excel and data entry skills
• Excellent English communication skills, written and verbal
• Keen attention to detail and a love for process improvement
• Ability to work independently in a remote environment and meet deadlines consistently
• Familiarity with tenant ledgers and utility chargebacks
• Working knowledge of property management or real estate processes

Success Looks Like:

• 100% of utility bills processed accurately and on time
• Clear, consistent utility chargebacks to tenants
• Organized digital documentation and audit-ready records
• Proactive issue resolution and strong cross-team collaboration

Why Join Us? You won't just be entering numbers--you'll be part of a collaborative team building smart systems and better experiences for our tenants and property owners. You'll gain hands-on exposure to portfolio management, and your input will shape how we scale.