Policy Administrator

Cape Town, Western Cape, South Africa

Job Description


The Administrator ensures that clients and brokers understand cover varieties and
The Administrator would also be responsible for providing exceptional customer service in the Policy Administration department.

Job description & duties:

  • The duties for which you will be responsible in terms of this contract are briefly listed below and will be subject to amendment from time to time as required based on discussions with your manager:
  • Processing new policy applications and loading new business sales files
  • Contacting applicants or their brokers to resolve incomplete applications
  • Dealing with clients regarding the day-to-day policy administration requests received such as cover changes, policy contact detail changes, bank detail changes, cancellations, premium queries, reinstatements, and other policy related queries and performing the related administration thereof
  • Dealing with intermediaries regarding policy related matters
  • Processing policy option changes and issuing amended policy documents
  • Various administration related updates
  • Resolving undelivered mail items
Skills
  • Good written and verbal communication skills
  • Ability to apply administration principals and work with detail and a high level of accuracy
  • Intermediary MS Office, especially Excel, Word and Microsoft Outlook skills
  • Good time management
  • Planning and organising
  • Works well in a team
Attitude
  • Ability to work well under pressure
  • Commitment to meet daily targets
  • Self-motivated, responsible, and reliable
Requirements
  • Matric
  • Minimum 2 years Insurance Industry policy administration experience

JenRecruitment

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD1292824
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, Western Cape, South Africa
  • Education
    Not mentioned