Job Description

As the PMO Practice Lead, you will oversee both strategic product development and operational project management. You will be responsible for fostering an environment of streamlined productivity and successful outcomes. Your mandate is to drive a high-performance culture focused on adding value while leading design, product management, and project management competencies.

Key Responsibilities:

Product Development & Leadership

Implement product design thinking into project teams and standardize agile delivery practices Collaborate with cross-functional teams to ensure product success throughout the lifecycle Drive continuous improvement in agile product development processes Foster a culture of ownership, open communication, collaboration, and innovation

Project Management & Governance

Establish project management processes, methodologies, and governance structures. Ensure projects are executed efficiently and within budget, mitigating risks and proactively managing resources. Ensure the delivery team accomplishes all milestones as per agreed project schedules Approve monthly fulfillments against forecasts and question variances

Commercial & Operational Excellence

Monitor and ensure a healthy margin between revenue Cost-to-Company (CTC) and billable rates Ensure projects generate a healthy gross profit margin Ensure all staff are engaged in work that adds value and maintain high staff utilization across billable or non-billable work. Create reporting dashboards which accurately cover core delivery KPIs (e.g., Utilisation, Allocation, Gross Profit %, Revenue Forecast)

Education & Experience:

Bachelor's Degree in commerce or a related field. Project management certification At least 5 years of working experience as a Scrum Master, Project Manager, or similar role At least 5 years of management experience.Experience managing software projects.

Technical Knowledge & Competencies:

Good understanding of the software development life cycle. Hands-on experience with flowcharts, technical documentation, and schedules. Excellent knowledge of project management tools and CRM tools (e.g., Trello, Microsoft Project, and Salesforce)

Why Join CloudSmiths?

Joining us as a PMO Practice Lead means stepping into a high-impact environment where you can truly make your mark.


+ You will play a pivotal role in our organization, bridging the critical gap between product design and project execution. You won't just manage projects; you will implement product design thinking to drive the success of our Cloud and Salesforce products. + We foster a culture of ownership, open communication, and collaboration. You will be empowered to lead with innovation and drive a high-performance culture focused on adding real value.
+ We understand the need for balance. This role offers a Hybrid working model within a permanent, full-time contract structure.
+ We offer an excellent salary, group life cover and an amazing wellness benefit.
+ As a central figure in our delivery team, you will work in a fast-paced environment where you can hone your leadership skills across design, product, and project management competencies.