GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA's success - come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
Your responsibilities and tasks:Planning and scheduling of work together with Service Branch Manager, Administrators & Coordinators and Branch Controllers.
Arranging Field Service Engineers daily work.
Accurate time keeping of all work performed (signed timesheets submitted daily and approved).
Service Administration - Finance
Improvement of the EBIT margin in service.
Ensure that the budgeted monthly turnover is exceeded.
Check and sign service costing prior to invoicing if Service Branch Manager not available.
Debtors - resolve technical invoice queries/disputes.
Manage operational input on Axapta - Call Status.
Customer relations development.
Managing/documenting service jobs and contracting opportunities with key and new clients.
Marketing of our brand and business.
Monitoring efficiencies of staff.
Identify training needs for FSE's.
Ensure that service vehicles are up to standard.
Ensure that proper safety procedures (use of safety equipment) are adhered to as per GEA QHSE and local law requirements.
Ensure all personnel are equipped with safety equipment (PPE) and documentation is up to date.
Your profile and qualifications:
Minimum Qualifications & Experience
Certificate/Diploma or relevant qualification as an Artisan and or
Certificate/Diploma in business management and or/ Project Management (added advantage).
3 years' experience in a similar role.
Skills & Competencies
Knowledge of Microsoft Office.
Basic business management & Project Management.
Managing Systems and Processes.
Working or managing teams.
Problem solving.
Customer centricity.
Teamwork Initiatives.
Good ethics & communication skills.
Good Presentation skills.
Quality management.
Planning and organizing initiatives.
Adaptability.
* Cost consciousness
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