Job description
Duties & Responsibilities
Job Objectives:
To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in relation to our pharmacy's standards, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
To execute customer service initiatives in the dispensary to ensure a great customer experience.
To build and maintain sound working relationships with clients and suppliers
To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
Knowledge:
SAPC and relevant legal knowledge
Ethical working practice and compliance
Knowledge of stock, cost, risk and compliance management procedures
Knowledge of patient care, professional counselling
Knowledge of customer service excellence
Skills:
Tutorship and coaching skills
Results and target driven
Planning and organising skills
Problem-solving skills
Strong customer orientation
Interpersonal skills (Customer service orientation and effective patient care)
Computer literacy
Strong financial acumen
Essential:
Following instructions and Procedures
Relating and networking
Delivering Results and Meeting Customer Expectations
Desirable:
Relating and networking
Planning and Organising
Coping with Pressures and Setbacks
Entrepreneurial and Commercial Thinking
Working with people
Adhering to Principles and Values
Desired Experience & Qualification
Experience:
Retail Pharmacy experience
Education:
Essential: Registered Pharmacist with SAPC
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Job Types: Full-time, Permanent
Pay: R20000,00 - R30000,00 per month
Work Location: In person
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