Job Description

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people - the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients' needs. to find out more about who we are in a nutshell.
Duties & Responsibilities

• Technicians are to drive according to the road regulations of SA on prior planned routes, ensuring that the service team arrives safely, unharmed & timeously at their destinations. Technicians are to always comply with the Company Vehicle and Fuel Policies.
• Technicians are to be always in possession of a valid driver's license and PDP.
• Technicians are to complete vehicle checks every 2 weeks.
• Technicians are to report accidents, bumps, scratches, or any defects on the vehicles to Management as and when it happens.
• Deliver a quality inspection and treatment service to exceed customer expectations.
• Provide customers with written evidence of service delivered and advice for maintaining pest free conditions Upsell Tsebo Hygiene/Pest Control products and services and/or refer sales inquiries for leads to Sales Executives.
• Mix and apply pesticides in accordance with label recommendations and comply with relevant legislation.
• Plan work routes efficiently and productively and achieves 100% state of service.
• Accurately submit reports and other related paperwork as required at specified time intervals.
• Manage a territorial area and all customer contained within it.
• Inspect buildings and premises for signs of pests or infestation.
• Determine the type of treatment needed to eliminate pests.
• Apply pesticides in and around buildings and other structures.
• Design and carry out pest management plans.
• Create barriers to prevent pests from entering a building.
• Must be flexible, as the job may require travel and additional working hours
• Ensure that all OHS Act (Occupational Health and Safety) requirements are adhered to site specific requirements in line with company policies, quality programmes and legislation.
• Good English language skills.
• Excellent verbal and written communication, with the ability to converse at all levels.
• Experience dealing with people.
• Customer Service experience.
• Health and Safety Experience.
• Planning and project management experience.
• Sales exposure.
• Self-motivated and ability to work unsupervised on own initiative.
• Self-motivated and ability to work unsupervised on own initiative.
• A proactive, analytical, logical and disciplined approach to problem-solving.
• Strong planning, organizational and prioritization skills.
• Excellent verbal and written communication skills.
• Understand and engage in contemporary and changing communication trends.
• Good people skills and relationship building.
• Attention to detail.
• Time management.
• An innovator and creative.
• To constantly be aware of current trends and innovation in the industry and make suggestions how these could be implemented in the business.
• To maintain a high standard of morale and motivation through good communication skills.
• To attend meetings, training sessions and conferences when required.
• To ensure that the company's objectives are achieved.

Skills and Competencies

• Understand detailed Pest control principles and knowledge of company policies and procedures.
• Good understanding of scheduling of staffing and assign tasks productively to each position to achieve an output standard according to site specific SLA's.
• Business management principles, including proven financial skills.
• Attention to detail.
• Sense of urgency.
• Problem solving experience.
• Able to work under pressure.
• Be flexible and adaptable.
• Strong people skills and knowledge or Industrial relations.
• Strong on client relationships and strong communication skills.
• Must have a valid driver's license and own reliable vehicle.
• Must have come from a similar environment.

Qualifications

• Minimum Matric.
• Relevant tertiary qualification and/or equivalent experience.
• Knowledge of legislation relevant to the Pest control industry.
• Registered and up to date PCO.
• 3 - 5-year pest elimination qualification preferred.

Skills Required