The Pest Control Operator is required to ensure a high-quality pest control service is delivered to all existing and new clients in line with the companies standard operating and health and safety procedures.
The PCO is also responsible for ensuring customer service expectations and standards are met and thus promoting customer retention.
Established in 1994,
Focus Pest Control & Hygiene Services
is a subsidiary of the Feedem Group. We are a Level 1 B-BBEE company with our head office situated in Cape Town.
Focus Pest Control & Hygiene Services
provides a wide range of cost-effective services to private, commercial, and industrial clients to help ensure hygienic spaces in which to work, live and socialise:
Pest control
services
The implementation of
food safety
standards and audits
Hygiene services
Covid-19
related sanitising services
Minimum Requirements
Qualifications and Experience
Matric
Minimum 2 years' experience
Valid driver's licence
Must be registered with the Department of Agriculture and have a valid P-Number
HACCP knowledge and experience
Health and Safety knowledge and experience
Skills
Ability to communicate in English and preferably one additional SA language.
Valid Code 08 unendorsed driver's licence
Well presented and good interpersonal skills
Must be able to display professionalism
Must have good problem-solving ability and be solution driven.
Customer-orientated
Good time management skills
High energy levels and be in good health to perform required duties
Duties and Responsibilities
Main Responsibilities
Ensure a high-quality pest control service is delivered to new and existing clients and in turn promote customer retention.
Inspect customer premises to identify infestation sources.
Ensure the client and company health and safety requirements are met.
Add value to client business, by advising on housekeeping and best practice methods.
Ensure the correct PPE is always worn and responsible for the safekeeping of this relevant PPE.
Manage stock effectively and ensure sufficient stock on hand is available, required to provide the customer with the best possible onsite solution.
Ensure the company vehicle is clean and always maintained, to ensure the company image is promoted and protected.
Ensure customer service reports are completed accurately and signed after services are done.
Meet company productivity standards as per job role requirements.
Ensure client premises are always left clean and presentable.
* Always Comply with the company's Code of Conduct.
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