Job Description

Job Overview: The Personal Shopper will be responsible for providing personalized shopping assistance to clients, understanding their preferences, and ensuring a positive shopping experience. This role involves staying updated on fashion trends, product knowledge, and building strong client relationships.

Key Responsibilities:

• Client Consultation:

• Conduct thorough consultations to understand clients'' preferences, style, and shopping needs.
• Maintain a friendly and approachable demeanor to build strong client relationships.

• Product Knowledge:

• Stay informed about the latest fashion trends, product features, and inventory.
• Provide expert advice on clothing, accessories, and other items based on client preferences.

• Personal Shopping Services:

• Assist clients in selecting clothing, accessories, and other items according to their style and requirements.
• Offer recommendations and alternatives, ensuring customer satisfaction.

• Inventory Management:

• Monitor and manage inventory to ensure availability of preferred products.
• Collaborate with the purchasing team to stay informed about new arrivals and promotions.

• Styling and Coordination:

• Create stylish and cohesive outfits for clients, considering their preferences and occasions.
• Provide guidance on accessories and complementary items to complete the look.

• Customer Service:

• Address client inquiries and concerns in a prompt and professional manner.
• Resolve issues to ensure a positive and satisfactory shopping experience.

• Sales and Upselling:

• Actively promote and upsell products to meet sales targets.
• Identify opportunities for cross-selling and recommend additional items to enhance the shopping experience.

Qualifications:

• Previous experience in personal shopping or a related field is preferred.
• Strong knowledge of fashion trends, styles, and brands.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team.
• Sales-oriented mindset with a focus on customer satisfaction.

Education: A high school diploma is required. Additional certifications or courses in fashion and styling may be an advantage.

Working Conditions: This role may involve working in retail environments, department stores, or boutique settings. Flexible working hours, including weekends and holidays, may be required.

JobPlacements.com