Job Description

We are seeking a proactive and highly organized

Junior

Personal Assistant (PA)

who also brings solid experience in

UK claims administration

. This role combines some PA responsibilities with claims-related tasks, ensuring smooth business operations and accurate data management. The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to handle confidential information with discretion.

Key Responsibilities

Act as a point of contact for internal and external stakeholders. Manage email inboxes, prioritize queries, and ensure timely follow-ups. Provide day-to-day administrative assistance, including scheduling, document preparation, and general office support. Prepare reports, presentations, and correspondence as required. Review and validate claims capture files to ensure completeness and accuracy. Respond to claims-related queries from business partners promptly and professionally. Maintain high data integrity within claims-related systems and tracking tools. Identify discrepancies or missing information in claims data and follow up with relevant stakeholders.
Support the preparation of summaries, updates, and reports related to claims when required.

Skills & Experience

Previous experience as a

Personal Assistant

or in an administrative role. Proven experience in

UK claims administration

(minimum 2 years) Strong organizational skills and attention to detail. Excellent communication and stakeholder management skills. Proficient in MS Office Suite and comfortable working with online platforms. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Discretion when handling confidential information.

Requirements

Completed Matric or NQF4 Equivalent Valid SA ID Tax Number UK Claims Administration - 2 years plus (specifically UK) Personal assistant experience - 1 year plus Proficient in MS Suite
Outworx is an equal opportunity employer and is committed to the principles of Employment Equity. Preference will be given to candidates in line with our AA/EE plan and designated groups as defined in the Employment Equity Act.

Job Type: Full-time

Pay: From R9000,00 per month

Application Question(s):

Are you able to start by 26 January 2026, if successful? What is your current notice period? Please confirm how many years of Claims experience you have, whether this was for the U.S or the UK or Australia. Please specify what type of claims you handled and what industry (motor, travel, utilities, home etc)
Education:

High School (matric) (Preferred)
Experience:

UK Claims : 1 year (Preferred)
Location:

Cape Town, Western Cape 8001 (Required)
Work Location: In person