Job Description

Main Purpose of JobProvide comprehensive administrative and operational support to the Key Account Manager and Consumer Sales Department, ensuring alignment with leadership priorities and smooth execution of sales operations.Key Performance Areas (Core, essential responsibilities outputs of the position)1. General Administrative Duties:xc2xb7 Diary management, including scheduling and prioritizing appointments and meetingsxc2xb7 Coordinating and booking domestic and international travel arrangementsxc2xb7 Preparing and reconciling expense reports and invoicesxc2xb7 Managing incoming and outgoing correspondence (emails, calls, letters)xc2xb7 Preparing and formatting documents, presentations, and reportsxc2xb7 Organizing and maintaining physical and electronic filing systemsxc2xb7 Coordinating meeting logistics, agendas, and minute-takingxc2xb7 Handling general office support tasks and vendor coordination2. Sales Operations & Reporting:xc2xb7 Collate, track, and maintain daily, weekly, and monthly sales data across FMCG retail customers, including buy-in, sell-out, and promotional performance.xc2xb7 Develop and maintain trackers for distribution gains, onboarding progress, and promotional compliance to ensure visibility and accountability.xc2xb7 Update internal systems (e.g., Smartsheet, Power BI dashboards) and follow up with internal stakeholders on outstanding actions and deadlines.3. Promotional & Campaign Support:xc2xb7 Assist with execution tracking of promotional campaigns across regions, including compiling POP deployment plans, confirming deliveries, and gathering feedback/photos from field teams.xc2xb7 Coordinate promotional calendars, campaign rollout schedules, and sales team briefings in alignment with key launch windows.xc2xb7 Provide logistical support for customer blitzes, trade shows, and national launch events, including travel bookings and spend tracking.4. Customer Onboarding & Compliance Support:xc2xb7 Coordinate the onboarding process for new customers (e.g., wholesalers, buying group members, Masscash, and independent retailers), including the preparation of compliance packs and sign-off routing through finance, supply chain, and legal.xc2xb7 Track and follow up on listing documentation, deal approvals, and promotional agreements to ensure timely execution across customer channels.5. Business Review & Performance Consolidation:xc2xb7 Compile quarterly and ad hoc business review decks using PowerPoint, consolidating sales performance, execution feedback, and key action points.xc2xb7 Work with the BI and sales team to ensure reviews reflect current data, visual summaries, and execution scorecard highlights.6. Budget & Claims Management:xc2xb7 Reconcile trade spend, promotional deal trackers, and budget allocations across regional campaigns.xc2xb7 Track and process travel claims for field teams and ensure alignment with approved spend frameworks.xc2xb7 Support the Head of the Consumer Division in maintaining promotional budget visibility and expense reporting accuracy.Minimum RequirementsEducation:xc2xb7 Diploma or bachelors degree in business administrationxc2xb7 BCom degree would be advantageousExperience:xc2xb7 3-5 years experience in a FMCG Consumer business would be ideal. Candidates with less experience will be considered.Skills/physical competencies:xc2xb7 Highly computer literate with advanced knowledge in Microsoft Word, Excel, PowerPoint, Outlook, and Pastel.xc2xb7 Smartsheet Proficiency: Demonstrated ability to effectively utilize Smartsheet for workflow management, project tracking, data analysis, and collaboration across teams. Experience in building dashboards, creating automated workflows, and maintaining data integrity is essential.xc2xb7 Strong organizational and time management skills.xc2xb7 Excellent attention to detail and performance-driven mindset.xc2xb7 Strong interpersonal and communication skills.xc2xb7 Financial acumen and ability to manage budgets and claims effectively.Qualities:xc2xb7 Attention to Detailxc2xb7 Performance Drivenxc2xb7 Strong Interpersonal skillsxc2xb7 Good communication skillsxc2xb7 Excellent Time management skillsxc2xb7 Self-motivatedxc2xb7 Strong financial acumenDesirable skills & experience:xc2xb7 Experience as a Sales Assistant in a pharmaceutical company within the consumer division.General working conditions (e.g. shift work, drivers license, specific tools, special clothing, environmental requirements, etc.)xc2xb7 May be required to work overtimexc2xb7 Drivers license and own motor vehicleTravelxc2xb7 May be required to travel to national meetings where necessary