Job Description

Provide comprehensive administrative and operational support to the Key Account Manager and Consumer Sales Department, ensuring alignment with leadership priorities and smooth execution of sales operations.
xe2x80x8bxe2x80x8bxe2x80x8bxe2x80x8b * General Administrative Duties:

• Diary management, including scheduling and prioritizing appointments and meetings
• Coordinating and booking domestic and international travel arrangements
• Preparing and reconciling expense reports and invoices
• Managing incoming and outgoing correspondence (emails, calls, letters)
• Preparing and formatting documents, presentations, and reports
• Organizing and maintaining physical and electronic filing systems
• Coordinating meeting logistics, agendas, and minute-taking
• Handling general office support tasks and vendor coordination
• Sales Operations & Reporting:

• Collate, track, and maintain daily, weekly, and monthly sales data across FMCG retail customers, including buy-in, sell-out, and promotional performance.
• Develop and maintain trackers for distribution gains, onboarding progress, and promotional compliance to ensure visibility and accountability.
• Update internal systems (e.g., Smartsheet, Power BI dashboards) and follow up with internal stakeholders on outstanding actions and deadlines.
• Promotional & Campaign Support:

• Assist with execution tracking of promotional campaigns across regions, including compiling POP deployment plans, confirming deliveries, and gathering feedback/photos from field teams.
• Coordinate promotional calendars, campaign rollout schedules, and sales team briefings in alignment with key launch windows.
• Provide logistical support for customer blitzes, trade shows, and national launch events, including travel bookings and spend tracking.
• Customer Onboarding & Compliance Support:

• Coordinate the onboarding process for new customers (e.g., wholesalers, buying group members, Masscash, and independent retailers), including the preparation of compliance packs and sign-off routing through finance, supply chain, and legal.
• Track and follow up on listing documentation, deal approvals, and promotional agreements to ensure timely execution across customer channels.
• Business Review & Performance Consolidation:

• Compile quarterly and ad hoc business review decks using PowerPoint, consolidating sales performance, execution feedback, and key action points.
• Work with the BI and sales team to ensure reviews reflect current data, visual summaries, and execution scorecard highlights.
• Budget & Claims Management:

• Reconcile trade spend, promotional deal trackers, and budget allocations across regional campaigns.
• Track and process travel claims for field teams and ensure alignment with approved spend frameworks.
• Support the Head of the Consumer Division in maintaining promotional budget visibility and expense reporting accuracy

Education:

• Diploma or bachelors degree in business administration
• BCom degree would be advantageous

Experience:

• 3-5 years experience in a FMCG Consumer business would be ideal. Candidates with less experience will be considered.

Skills/physical competencies:

• Highly computer literate with advanced knowledge in Microsoft Word, Excel, PowerPoint, Outlook, and Pastel.
• Smartsheet Proficiency: Demonstrated ability to effectively utilize Smartsheet for workflow management, project tracking, data analysis, and collaboration across teams. Experience in building dashboards, creating automated workflows, and maintaining data integrity is essential.
• Strong organizational and time management skills.
• Excellent attention to detail and performance-driven mindset.
• Strong interpersonal and communication skills.
• Financial acumen and ability to manage budgets and claims effectively.

Qualities:

• Attention to Detail
• Performance Driven
• Strong Interpersonal skills
• Good communication skills
• Excellent Time management skills
• Self-motivated
• Strong financial acumen
• Desirable skills & experience:

Experience as a Sales Assistant in a pharmaceutical company within the consumer division.May be required to travel to national meetings where necessary