PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION
Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
KEY RESPONSIBILITIES
Ensures the highest level of adidas service is given to each customer
As needed, completes any regular sales transactions involving cash, credit, checks, etc.
Involved indirectly with ticketing of products as well as checking paperwork against items received
Assists in product flow from stockroom to sales floor on a fill-in basis
Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team
Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure
Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals
Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays
Maintaining general housekeeping standards (Including cleaning of the store)
Safekeeping of Company assets
Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP
Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice
Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product
KNOWLEDGE, SKILLS AND ABILITIES
An absolute passion for retail & customer service
Ability to use your initiative
Clear and upbeat communication skills
Flexibility- you can help during the week, during evenings and weekends too
Previous fashion retail experience will be highly regarded but is not essential
Adaptability, being able to handle various tasks and adapt to changing circumstances/situations
TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE
The passion to work within a team to deliver great results.
Ability to perform in a fast-paced, high volume retail environment.
Enthusiasm.
A love for fashion and great confidence to style your customer with any look they want to create!
MINIMUM QUALIFICATIONS
Matric certificate
0-1 years of retail experience
AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
COURAGE: Speak up when you see an opportunity; step up when you see a need..
OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.
RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
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