Job Description

People Generalist (Recruitment, Training & HR) -

Location: City Centre, Cape Town

Role Overview

The People Generalist is a multi-functional role responsible for managing end-to-end recruitment, delivering high-impact training, and supporting core HR operations. This role ensures a seamless employee experience across the full employee lifecycle - from attraction and onboarding, to training, performance support, and day-to-day HR administration.

Key Responsibilities

1. Recruitment

Manage the full end-to-end recruitment process across all campaigns. Source, screen, and shortlist high-quality candidates aligned to business requirements. Conduct telephonic and face-to-face interviews, competency assessments, and coordinate all required testing. Maintain and manage candidate pipelines through the ATS, ensuring all data is accurate and up to date. Provide timely recruitment updates and weekly metrics to management and key stakeholders. Drive a professional, engaging, and seamless candidate experience that reflects the organisational brand. Support candidate attraction initiatives, including open days, community engagement, and employer branding activities.

2. Learning & Development

Design, develop, and deliver training programs for employees and new hires. Conduct onboarding sessions and ensure smooth integration of new employees. Maintain training materials and update content as needed. Track and report on training effectiveness and employee progress.

3. HR Generalist

Administer and facilitate processes relating to AWOL cases, maternity leave applications, exit interviews, and terminations. Compile termination documentation and issue to employees, including communicating outcomes to dismissed employees. Conduct HR checks for internal and external applicants. Support end-to-end onboarding processes, including issuing contracts, addendums, and rolling out contract documentation for new starters. Capture and upload HR-related documents such as disciplinary outcomes and employment changes. Maintain accurate employee records on HR systems, including Sage300, ensuring timely capturing and updating information. Validate medical notes and ensure compliance with company policies. Prepare confirmations of employment for both active and terminated employees. Assist with CCMA matters, including documentation preparation, case coordination, and attending hearings when required. Support and conduct grievance processes by facilitating meetings, documenting outcomes, and ensuring fair handling of cases. Assist with DOL inspection processes to meet compliance requirements when necessary. Issue and capture disciplinary warnings and support the administration of disciplinary procedures. Provide guidance to employees and supervisors on HR policies and processes. Prepare and provide information required for payroll inputs. Administer AWOL procedures and follow-up actions. Support employee engagement activities and initiatives that promote a positive workplace culture. Manage and coordinate employee meeting requests, ensuring timely communication and follow-up actions. Respond to HR queries and provide administrative support across all HR functions. Perform HR-related ad-hoc tasks as required to support operational needs.

Qualifications & Skills

Bachelor's degree in industrial psychology, HRM, Business Administration, LLB, Education, or a related field (advantageous). Proven experience in recruitment with a strong track record of meeting bulk hiring targets (essential). Experience in training delivery, facilitation, or coaching (essential). Strong communication, presentation, and interpersonal skills. Solid understanding of HR practices, policies, and HR administration processes. Ability to work independently, manage multiple priorities, and meet deadlines. High attention to detail with strong administrative and organisational skills. Proficiency in MS Office (Word, Excel, PowerPoint) and comfort working with ATS/HRIS systems. Understanding of practical labour law and CCMA procedures.
Job Type: Full-time

Work Location: In person