Job Description

Jellyfish is a full service global digital agency, combining strategy, creative, data and media buying and planning expertise with technology under one integrated roof. With almost 2,000 Jellies across 38 offices worldwide, we are the unconventional global marketing partner of the future.


We understand both brand and activation. We ensure our clients reach, influence and connect with the right audiences and fans based on data that reveals the insights to deliver exceptional creative solutions across any platform. In short, we create and deliver culturally relevant creativity that cuts through the clutter and sets hearts (and feeds) on fire.


As part of the Brandtech Group we're at the forefront of the deployment of GenAI tools across every aspect of what we do and in PencilPro we have the world's No 1 generative AI platform, revolutionising the process of creative production, distribution and performance prediction.

About the Role

We're looking for a People Development Partner to architect and deliver enterprise-wide learning programs that serve our global employee base. You'll focus on programs requiring consistency, quality, and broad reach--leadership development, onboarding, emerging capabilities, and core skills training that forms the foundation of our learning ecosystem.

Reporting to the Senior People Development Partner - this role requires systems thinking, program design excellence, and coordination across regional colleagues who will help deliver and localize your programs. You'll balance centralized design (ensuring quality and consistency) with distributed delivery (enabling regional relevance).

What You'll Do

Design & Deliver Global Leadership Development

Design and deliver comprehensive leadership development programs for managers globally

Create blended learning experiences including e-learning modules, virtual workshops, coaching, and peer learning

Develop core leadership curriculum covering essential management and leadership capabilities

Build facilitator guides and enable regional colleagues to deliver local cohorts with consistency

Leverage assessment tools to personalize leadership development and build self-awareness

Measure program impact including behavior change and leadership effectiveness

Design resource library of leadership tools including toolkits, templates, and curated content

Own Global Onboarding & Early Careers

Design and continuously improve enterprise onboarding experience for all new hires

Create role-specific onboarding pathways for different functions and organizational levels

Build onboarding e-learning covering culture, tools, processes, and compliance

Coordinate with regional partners and hiring managers to ensure consistent delivery

Design early careers programs with clear learning pathways and development milestones

Track onboarding effectiveness through feedback mechanisms and productivity metrics

Drive Emerging Capability Development

Design and deliver training on emerging capabilities including AI, digital fluency, and future-focused skills

Build e-learning curriculum on new tools and technologies relevant to various roles

Partner with subject matter experts to identify capability priorities and training needs

Facilitate hands-on workshops providing practical application and problem-solving

Launch and support new learning tools and technologies

Track capability adoption and growth through data and skills assessments

Build Core Skills & E-Learning Library

Design enterprise skills workshops serving all employees on communication, productivity, and professional development

Build comprehensive e-learning library organized by role, level, and skill domain

Curate external content into guided learning pathways

Coordinate with regional colleagues on delivery providing facilitator guides and quality assurance

Partner with subject matter experts to build technical and functional content

Establish content governance including review cycles, version control, and content lifecycle management

What We're Looking For

Essential:

5-7 years in Learning & Development roles with strong program design and facilitation experience

Proven track record designing and delivering large-scale learning programs

Instructional design expertise creating engaging, outcome-focused learning experiences across modalities

Facilitation experience with global audiences via virtual delivery

E-learning development portfolio using authoring tools

Experience with leadership development programs and manager training

Project management skills managing multiple concurrent programs with competing deadlines

Coordination skills working across matrix organizations and partnering with regional colleagues

Desired:

Coaching certification or experience coaching managers

Experience with emerging technology training including AI and digital transformation

Train-the-trainer certification or experience enabling others to facilitate

Background in digital, technology, or professional services industries

Degree in Learning & Development, Instructional Design, or related field

Technical Capabilities:

Instructional design methodologies and assessment design

E-learning authoring tools (Articulate Rise/Storyline, Camtasia, Adobe Captivate)

LMS administration and content publishing

Virtual facilitation platforms and collaboration tools

Video editing and multimedia content creation

Learning evaluation and measurement frameworks

Personal Attributes:

Systems thinker who designs programs that interconnect and sees the big picture

Scalability mindset building solutions for large populations using train-the-trainer approaches

Collaborative spirit partnering effectively and sharing ownership generously

Program management capability juggling multiple complex initiatives and delivering with quality

Innovation orientation exploring new technologies, methodologies, and delivery approaches

Quality obsession maintaining high standards and representing the function with excellence

Learning agility mastering new content domains quickly and staying current on trends

Jellyfish Values

We Are Real & Rigorous

We cut through the noise with real analysis and brilliant rigour.

We Are Free-Thinking

We create and invent, staying curious and always challenging convention.

We Are All Authors

We take ownership, support one another, and lead by example.

We Are One Bloom

We have diverse skill sets, but radically collaborate for shared success.

Behaviours

Client-Centric Mindset

Anticipates client needs and proactively provides solutions or recommendations

Ownership and Accountability

Owns mistakes, identifies lessons learned, and implements improvements to avoid repeating errors

Problem-Solving

Identifies potential obstacles early and develops actionable solutions to mitigate risks

Commitment to Growth and Learning

Proactively seeks feedback from colleagues, and clients to identify areas for improvement