Job Description

We are seeking a detail-oriented and experienced Payroll / HR Administrator to join our team, to deliver Payroll & HR Administrator functions for our client based in Westmead, Durban within the plastic manufacturing industry. The ideal candidate will be responsible for processing payroll accurately and on time, supporting HR operations, and ensuring compliance with labour regulations and internal policies. This role requires a strong understanding of PaySpace, HR practices, and a proactive approach to employee support.

Payroll Administration:

Process monthly client payrolls on PaySpace, including full monthly, fortnightly, and weekly cycles. Capture and audit all payroll input such as new hires, terminations, variable earnings/deductions, and changes. Maintain and update employee payroll records. Manage and time recording on Jarrison Systems. Ensure the accuracy and timely submission of payroll outputs, including payslips, reports, statutory declarations, and third-party payments. Handle client queries effectively, provide support on payroll compliance, and maintain high levels of client satisfaction and retention. Support internal process improvements and ensure best practices are followed for BPO payroll delivery. Handle administration and payroll queries for the two branches in KwaZulu-Natal. Responsible for client satisfaction and client retention. Responsible for ensuring all outstanding debtors in respect of payroll portfolio are collected.

HR Administration:

Support recruitment processes including job postings, interviews, and onboarding. Maintain employee records and ensure data accuracy on HR systems. Track employee leave, time and attendance, and assist with clocking system issues. Assist in performance management and training coordination. Prepare HR reports and documentation for audits or compliance checks.

Industrial Relations & Compliance:

Provide administrative support in disciplinary processes and hearings. Ensure compliance with labour laws, bargaining council requirements, and health & safety policies. Maintain confidentiality of all HR and payroll information.

QUALIFICATIONS & EXPERIENCE:

Matric +

PaySpace Certification

(Essential). Diploma/Degree in Payroll Administration, Business Administration, Human Resources, or a related field. 3 + years of payroll experience/administration. Minimum 3 years of full-function payroll experience in a BPO or shared services environment (will be to your advantage). Proven experience as a Payroll or HR Administrator (manufacturing experience advantageous). Demonstrated experience using PaySpace to manage multiple client payrolls. 3 + years of general payroll experience. Must have a valid driver's license Must have reliable transportation

CORE COMPETENCIES & ATTRIBUTES

Behavioural Competencies Strong clients focus with a consulting mindset Effective communication and problem-solving skills Attention to detail and accountability Ability to work under pressure and manage competing deadlines Collaborative and team-oriented

Technical competencies

Sound understanding of SARS legislation and statutory compliance (PAYE, UIF, SDL, COIDA) Must be able to resolve PAYE queries on payslip Good knowledge and understanding of the Basic Conditions of Employment Act Ability to prove calculations on the payslip Advanced knowledge of PaySpace payroll software (multi-company functionality, batch uploads, reporting) * Microsoft word, Excel experience