The successful candidate will be responsible for end-to-end payroll processing, always ensuring 100% data accuracy, updating employee records and responding to employee inquiries within the set payroll SLAs.
Key Responsibilities
Attending to all queries.
Assisting with internal and external payroll queries
Assist walk in clients at payroll front desk
Reconciliation of input and salaries at QA's and Recon stage
Calculation and preparation of claw backs
Processing of new hires
Processing various deductions for employees
Preparing manual salary adjustment payments
Processing terminations
Update changes in banking details, marital status, job titles, job levels etc
Prepare UI-19, UI-27 and salary schedules forms for department of labour.
Process leave forms
Daily filing and scanning
Maintain good relationships with service providers and 3rd parties
Maintain good relationships with HRA's and Cost Centre managers within I-Talk
Provide payslips and IRP5
Competencies
Effectively resolve queries within a 48-hour resolution turnaround time
Have strong organizing and time management skills
Accurate and attention to detail
Excellent MS Excel, MS Word and Outlook skills
Take the initiative to make quick decisions
Ability to find solutions to problems
Meet deadlines and targets
Education
Matric
Relevant qualification in Accounting/Finance or Human Resource Management(advantageous)
Experience
2-3 Years experience in similar role in call center environment
Experience with Sage
* Strong excel skills
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