Job Description

Join Our Team as a Patient Recruiter (PR) at Mango5!Mango5 is looking for a dedicated Patient Recruiter (PR) to join our team and play a vital role in managing patient recruitment. If you have excellent communication skills, a knack for building relationships, and a desire to work in a dynamic environment, we want to hear from you!Job Role:As a Patient Recruiter (PR), you will be responsible for identifying and recruiting qualified candidates for medical research studies. Youll provide detailed information about studies, maintain strong relationships with participants, and ensure compliance with all protocols and standards.Key Responsibilities:xc2xb7 Recruit and screen potential study participants based on research protocols.xc2xb7 Educate patients about study objectives, requirements, and benefits.xc2xb7 Coordinate off-site recruitment events and promotional activities.xc2xb7 Ensure strict adherence to confidentiality and compliance standards.xc2xb7 Collaborate with the team to meet recruitment targets and deadlines.Skills and Experience:xc2xb7 Familiarity with medical terminology, treatment procedures, and industry regulations to enhance communication and understanding with potential patientsxc2xb7 High school diploma or equivalent required.xc2xb7 1-2 years of experience in customer service and sales or patient recruiter within a BPO environment.xc2xb7 Proven ability to work in a fast-paced, changing environment.xc2xb7 Exceptional organizational and customer service skills.xc2xb7 Familiarity with HIPAA and compliance regulations is a bonus.Work Schedule:xc2xb7 45-hour work week with rotating shifts between 15:00 03:00xc2xb7 Rotating working days from Monday to Sunday to ensure consistent support.xc2xb7 Dynamic holiday.Salary Structure:xc2xb7 Basic: R 12 500xc2xb7 Shift Allowance: R500xc2xb7 Commission Up To: R3000xc2xb7 Anniversary BonusBenefits:xc2xb7 Medical Insurance (after 3 months of employment).xc2xb7 Access to our LMS Portal for continuous learning and development.xc2xb7 Emergency Assistance.Ready to Make an Impact?If youre ready to take on this rewarding role and contribute to groundbreaking medical research, wed love to hear from you! Apply now and join Mango5 in making a difference.Due to high response volumes, if you DO MATCH our criteria but do not hear back from us within 2 weeks, we will keep your CV in our talent pool for future intakes.

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