Are you an empathetic and highly fluent English speaker with prior experience in Applied Behavioral Analysis (ABA) therapy for Autism care? We are looking for a dedicated and detail-oriented Patient Intake Coordinator to be the first point of contact for families seeking essential services. Your exceptional communication skills will be key to guiding families through their initial journey with warmth and clarity.
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About the Role
As the Patient Intake Coordinator, you will be responsible for creating a supportive and smooth onboarding experience for prospective families. You will be making timely outreach calls, conducting thorough intake screenings, and gathering all necessary information to facilitate a seamless transition into the benefits verification and authorization process.
The ideal candidate will be comfortable managing high call volumes, performing detailed data entry in Salesforce, and, most importantly, possess the ability to empathize deeply with families navigating Autism care. Bilingual Spanish/English speakers are strongly preferred.
Essential Qualifications & Skills
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