Job Description

Organization

Volvo Trucks

Position Description

The main purpose of the role is to provide a professional parts sales service to both internal and external customers.

Reporting: This position reports to the Parts Manager.

Job Objectives:

• Client liaison - Build good relationship between the Company and the Customer.
• Ensure zero customer complaints.
• Receive sales order from client.
• Timeous processing of parts sales.
• Preparation of quotes and invoices.
• Ensure quotations, customer orders & invoices are correctly filed at all times.
• Placing urgent orders from central warehouse.
• Ensure the Invoice register is up to date at all times.
• Distributing backorder parts to relevant customers.
• Ensure parts catalogue is up to date at all times.
• Monitor delivery and collection of parts to customers.
• Monitor picking of customer invoices.
• Follow up on V.O.R orders from customers and give feedback.
• Assisting with stock take procedures when required.
• Perform standby duties and work overtime when required.
• Achieve Sales Targets/ KPIs.
• Assisting in all parts operations where requested.
• Create and maintain Customer Base.
• Daily follow-up on customers.
• Obtaining or securing new business where possible.
• Compliance to ISO 9001 and Safety.
• Ensure the Safety Act and Regulations are adhered to.

Qualifications & Job Experience:

• Grade 12.
• Computer Literate.
• Previous experience in a Parts Retail environment.
• A technical background would be an advantage.

Key Competencies:

• Customer focused.
• Good communication.
• Attention to detail.
• Work well under pressure.
• Good administrative ability.
• Take initiative.
• Team player.
• Honesty and integrity.

Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.

Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply.

Functional Area

Aftermarket

Travel Required (maximum)

No Travel Required

About us

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group's leading brands and entities.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people - to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.

Employment/Assignment Type

Regular

Last application date

20-Sep-2023

Arquus