Job Description

DUTIES:

Lead the Quality team, allocating work as required to ensure Quality standards are met. Ensure packaging quality standards are adhered and comply to the packaging matrix Ensure quality standards are maintained across the warehouse Accurately record and maintain test samples and results Assist in inspecting product returns to validate customer complaint claims Analyze technical issues related to parts, conducting root cause analysis, determine reasons, corrective actions and following the NCR processes. Parts repairs and maintenance planning Conduct in-house reworks and Reman functions at the GLC to reduce outsourcing costs. Conduct parts, demonstrations and training for the warehouse teams Support knowledge transfer through training, mentorship, and knowledge-sharing Strategic stock quality evaluations per the schedule Ensure accurate recordkeeping Prepare and submit accurate reports, in the agreed format, on time Ensure compliance with standard operating policies and procedures (including quality controls) Communicate competently, verbally and in writing, in official business language - English Ensure full compliance with relevant Health & Safety legislation and company policy & procedures Wear required PPE in designated areas Immediately report any non-compliance via the Risk and Safety Officers

REQUIREMENTS:

Trade test Qualified Earthmoving Diesel Mechanic Min 3 years' experience within a heavy equipment environment Technical aptitude Product knowledge Computer literate in Microsoft office (Intermediate Excel), SAP, including ERP systems Cultural Sensitivity -manage diverse stakeholders Read & interpret technical drawings Data Analysis /Research Quality Control & Training Analytical Thinking Planning & organising Problem solving Persuasiveness (Influence) Results Orientation Verbal & Written Expression ( English -High) Documentation Management Report Writing Attention to Detail & Accuracy Customer Focus Controlling Progress Collaboration (Teamwork) Social Awareness (EQ)

(COPIES OF TRADE TEST MUST BE ATTACHED TO APPLICATION)

IF YOU HAVE NOT HAD A RESPONSE TO YOUR APPLICATION WITHIN 4 WEEKS OF THE CLOSING DATE, PLEASE ACCEPT THAT YOUR APPLICATION HAS BEEN UNSUCCESSFUL