Job Description

Manage parts operations within the dealership to provide customer satisfaction while maximizing profit through parts sales, as well as inventory and expense control

REQUIRED MINIMUM EDUCATION/TRAINING

Grade 12

MINIMUM WORK EXPERIENCE

5 years related experience of which two years must be in a supervisory capacity John Deere parts experience will be an advantage

KEY PERFORMANCE AREAS

Oversee stocktaking and stock counting Manage stock returns and claims Order parts and AMS stock Maintain an accurate and effective parts inventory control system Manage and followup warranty claims Build and maintain good relationships with internal and extern clients and ensure that client queries and complaints are resolved timeously Monitor monthly income and expenses, report any deviations and implement corrective measures where applicable Manage employee key performance areas, monitor performance standards, identify training and development requirements, and ensure fair disciplinary action to address deviations Implement a risk management plan for the Parts Department Ensure compliance with AFGRI's Health and Safety Policy and other legislative requirements.

TECHNICAL KNOWLEDGE/ COMPETENCIES

Computer literacy (MS Office) Product knowledge Verbal and written expression/communication Stock control knowledge Sales knowledge Basic financial skills Analytical

BEHAVIOURAL COMPETENCIES

Customer orientation Networking Listening Excellent interpersonal skills Leadership

Closing Date: 20 November 2025

Please note that correspondence will be limited to shortlisted candidates only. Applicants who have not heard from us within 30 days of the closing date may assume that their applications have been unsuccessful and are hereby thanked for their interest.





The filling of this position will be aligned with AFGRI's Employment Equity Policy.





Applicants are informed that in order to be considered for any application for employment, we will have to process their personal information. A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA), provides that when one processes another's personal information, such collection, retention, dissemination and use of that person's personal information must be done in a lawful and transparent manner.





In order to give effect to this right, we are under a duty to provide you with a number of details pertaining to the processing of your personal information. These details are housed under the HR Processing Notice, which can be accessed and viewed on the AFGRI Group website, https://www.agh.co.za/ which HR Processing Notice, we request that you kindly download and read.