Job Description

MULTIFRANCHISE WESTRAND has a great opportunity available for a PARTS MANAGER.
The MULTI WESTRAND dealership runs a Parts Department which sells parts for multiple brands: Honda, Tata, Mitsubishi.
A Parts Manager is responsible for overseeing the inventory and supply of automotive vehicle parts for the dealership service department, and retail and panel customers. They ensure parts are readily available, manage stock levels, coordinate with suppliers, and maintain optimal inventory to support service operations and business objectives.
Specific Role Responsibilities:

• Handling and managing customer complaints and issues in a timely manner.
• Ensuring the inventory levels are maintained accurately.
• Make a list of the parts that need to be purchased.
• Selling manufactured parts to the customers.
• Supervising the shipment issues of the parts ordered.
• Managing the team members and delegating tasks to them.
• Overseeing the replacements procedures.
• Looking out for new suppliers offering better quality products.
• Personnel management.
• Providing training sessions to the new team members.
• Resolving any inconsistencies for all the purchase orders.
• Maintaining a strong relationship with the vendors and suppliers.
• Planning and creating promotional campaigns for parts on sale.
• Ensuring the customers are provided with excellent customer service and satisfaction.
• Preparing monthly and annual sales part reports.
• Adhering to all the rules and regulations of the company.

Minimum Qualifications and Experience needed:

• Matric
• Management qualification would be advantageous
• 3+ Years Experience as a Parts Manager
• Experience with "Drive" dealership management system - advantageous
• Experience in Renault and/or MG parts - advantageous
• Valid Drivers Licence

Minimum requirements:

• Computer literate - DRIVE experience advantageous
• Strong Parts retail experience in a large, complex Parts business.
• Sound knowledge and understanding of inventory monitoring principles.
• Demonstrate good leadership skills.
• Good oral and written communication skills.
• Ability to maintain a positive working environment.
• Outstanding sales and organizational skills.
• Ability to maintain the store records accurately.
• Ability to demonstrate good administrative skills.
• Ability to offer exceptional customer service.
• A keen eye for details for accuracy.
• Excellent team management abilities.
• Ability to solve problems instantly.
• Quick decision-making skills.
• Good inventory management

Kindly note: Should you not be contacted within 2 weeks after the vacancy closing date, please consider your application unsuccessful.

Skills Required