Identifies correct part via Lidos/My Liebherr according to customer's needs
Provides quotes to customers
Ensures that the correct information (part, price and lead time) is quoted to the customer
Follows up on outstanding quotations
Enters rejection result for quotations lost
Processes sales orders and invoices
Running daily back-order reports and ensuring efficient dispatch of available parts
WIP management for own orders
Ensures accurate machine details are processed for Procurement purposes.
Ensures that each order processed has all the relevant required documents (Customer RFQ, Liebherr Quote, Acknowledgement of Order, Signed Delivery Note, Pro-Forma & Invoice)
Keeping customers up to date with ETA changes
Transfers stock between branches through replenishment orders
Maintains critical stock for breakdowns and services as well as daily orders
Performs monthly standby for both EMT and MIN
Assists field service and workshop with the booking out of parts
Liaises with accounts and various departmental managers regarding parts and related issues
Competencies and Requirements
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Must be familiar with OEM (Equipment Manufacturer industry)
Minimum of 3 years' experience in Parts Sales
National Senior Certificate and a Diploma in Sales and Marketing or related
Communication skills
Customer service skills
Product Knowledge
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact KEFENTSE FEZEKA GUNGQISA.
One Passion. Many Opportunities.
The company
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Liebherr-Africa (Pty) Ltd supplies construction machines, mining machines as well as material handlers. For these technically innovative and user orientated products, the company also offers high-quality back up service and spare parts.
Location
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Liebherr-Africa (Pty.) Ltd.
20 Vlakfontein Road
1560 Springs
South Africa (ZA)
Contact
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KEFENTSE FEZEKA GUNGQISA
0113652000
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