Job Description

Accountabilities / Key Performance Areas

? Coordination and organisation of spare parts offers and orders within a market suitable time period, ensuring customer's satisfaction

? Processing of spare parts offers sales orders and project parts related Orders.

- Pro-active approach of services/customers support, offering of crane upgrades and spare parts

Primary Responsibilities (but not limited to)

? Responsibility for the support of the service department and service engineers

? Supporting the sales department in regard to spare parts

? Correspondence with LWN/MCR/LCC spare part managers and clients

? Handling of enquiries

? Technical clarification in regard to spare parts and/or recommended spare parts lists and offers

? Preparation of quotations and spare parts proposals including Tender Assistance for all Spare parts business proposals.

? Pro-active offering of modification kits and exchange programs, Specials.

? Follow-up for quotations and evaluation of reasons for not received orders

? Follow-up on outstanding payments

? Filing, Scanning, Archiving Spare Parts related documentation.

? Booking and invoicing of spare parts, service and warranty orders and follow up

? Forwarding of shipping documents to customers.

? Checking of sales invoices

? Monitoring of debtor's accounts and active collection of outstanding invoices together with accounts department

? Arranging and despatching of quality certificates

Years of Experience & Education

Minimum 1-2 years related experience and a National Senior Certificate.

Job Types: Full-time, Permanent

Work Location: In person

Application Deadline: 2025/06/20