Job Description

Key Output

Manage and maintain the parts contract aspect of the business by: Strengthen internal and external relationships between the customer and directly involved Barloworld Equipment employees by improving the understanding of pricing methodology. Advise all Sales employees that deals with parts sold to an identified EMP customer on the following basis: Quarterly - advising sales staff of price changes accepted by customer and implementation dates of these changes Daily - any parts price variance between a customer order no and our system price that needs investigation


Successfully reviewing and implementing quarterly price adjustments- CBI (Country business index) escalations, applications and price files.



Successful review, submission and refund of Quarterly cap claims



Successful implementation of annual escalations of CBI factors in conjunction with the Financial Director.


Effective management of internal policies including the business process ownership of Parts Contract Pricing by for example migrating gross customers to Nett pricing. Effective facilitation of new ventures in terms of parts projects EMP's (the TOP 40 customers are classified as EMP's- stands for Equipment Management program) Menu based pricing. Monthly KPI reporting on individual site performances to GM for Product Support. Maintain realistic parts margins by the quarterly preparation of price change proposals including calculations which impacts on: For future price changes calculate the impact of said price changes on customer pricing levels as well as company profit (GP%) Deal with all internal and external customer queries and problems.


Future price lists, Future gross prices, Future ZRED (Trade discount that is applied but does not reflect on quotes, Future GP and GP% and Future CLP factors.


Quarterly / annual reporting of actual GP % AND CLP Factors on all customers- all territories



Based on analysis, Director can make changes to the final price change implementations.



At least 40% of their time is spent on:



a) Written and verbal communication with customers re: Parts price changes



b) attending customer meetings



c) resolving ad hoc queries



d) creating monthly spend reports for customers



e) assisting with customer expediting reports (customer orders not delivered / invoiced as yet)



f) communication with customers regarding replacement and discontinued parts



g) supplying and updating customer contract price files



h) administration of Caterpillar Support and Caterpillar CAP Claim programmes with regards to



submission of claims to Caterpillar and subsequent refund of these claims



Accurately calculate and update relevant SAP conditions for EMP customers

Qualification, Experience and Competencies

Minimum Required Qualification

Tertiary qualification - preferably in financial or cost management accounting Code 8 Drivers license

Minimum Required Experience

Previous experience in managing/dealing in a financial and or pricing operation. Duration of experience - five years

Minimum Required Behavioural Competencies

Customer responsiveness Customer Service Orientated Negotiation skills Sound Analytical and investigative skills Liaison and relationship building

Minimum Required Knowledge and Skills

Sound business and financial acumen Business development knowledge MS Office- Data management and excel Microsoft PowerPoint a requirement Sound business Communication and presentation Skills * Reasoning skills