Job Description

Are you ready to embark on an exciting journey with a company that values teamwork, innovation, and growth? Our client based in the CBD is on the hunt for an exceptional Sales Support professional to join their ranks! If you're a self-motivated, detail-oriented individual with a passion for sales and an affinity for administrative tasks, we want to hear from you!

A Sales Support role plays a crucial part in assisting the sales team and ensuring the smooth operation of sales processes within a company. The primary focus of a Sales Support professional is to provide administrative and operational support to the sales team, enabling them to focus on building and maintaining client relationships and driving sales revenue.

Please email your CV to or apply below. Please note that only successful candidates will be contacted

Responsibilities:

• Order Processing: Accurately process sales orders, quotes, and request invoicing in a timely manner, ensuring that all necessary documentation is complete and compliant with company policies.
• Customer Support: Respond to customer inquiries and provide product information and support to enhance customer satisfaction.
• Sales Reporting: Generate and analyse sales queries and data to provide insights for the sales team and management, contributing to the development of sales strategies and forecasts.
• CRM Management: Maintain and update the company's Customer Relationship Management (CRM) system, ensuring that all customer information and interactions are

accurately recorded and accessible to the sales team.

• Sales Team Coordination: Collaborate with the sales team and other departments, such as marketing, logistics, and to facilitate a seamless sales process.
• Lead Generation: Support lead generation activities by identifying potential customers through research and data analysing and cold calling clients existing clients to keep up with their needs.

Administrative Tasks: Perform various administrative duties, including maintaining sales records, scheduling meetings, managing calendars, and handling travel arrangements for the sales team.

Desired skill requirements:

• Sales and Customer Service Skills: Strong communication and interpersonal skills are essential for effective customer interactions and resolving inquiries or issues.
• Organizational Skills: The ability to handle multiple tasks, prioritize responsibilities, and meet deadlines in a fast-paced environment is crucial.
• Computer Proficiency: Proficiency in using MS Office applications (Word, Excel, PowerPoint) and familiarity with CRM software.
• Detail-Oriented: A keen eye for detail is necessary for accurate data entry, order processing, and generating sales reports.
• Team Player: Collaboration and the ability to work well within a team are essential for coordinating with various departments and supporting the sales team effectively.
• Problem-Solving: The capability to identify challenges and provide solutions to improve sales processes and customer experiences.
• Sales Knowledge: Basic knowledge of sales principles and techniques can be beneficial for better understanding sales-related tasks and responsibilities.

O'Brien Recruitment