Job Description

Are you an outdoor enthusiast with a keen eye for detail? Do you have a passion for supporting others in their quest to explore the great outdoors? If so, Outdoor is looking for you! We are seeking a dedicated and experienced Outdoor Controller to support our vibrant store and aid in providing exceptional customer experiences.
Job Advert Details
Job Category Sales
Job Objectives

• Operational Support: Assist in managing daily store operations, including inventory control, staffing support, and maintaining a smooth workflow.
• Financial Monitoring: Help oversee budgeting and financial performance, including executing sales reports and managing cash-handling procedures.
• Customer Service: Support the team in providing top-notch service, ensuring that every visitor has a positive experience while exploring our range of outdoor products.
• Inventory Management: Assist in managing stock levels, inventory orders, and product displays to optimize sales opportunities.
• Marketing Support: Contribute to implementing local marketing initiatives and assist in community engagement efforts to enhance brand visibility and loyalty.
• Performance Tracking: Monitor key performance indicators (KPIs) and provide insights to management to identify areas for improvement.

Qualifications

• Minimum Grade 12

Experience

• Proven experience in retail operations or support roles, preferably within the outdoor or sporting goods industry.
• A passion for outdoor activities and a solid understanding of customer needs in this category.

Knowledge and Skills

• Strong organisational and time management skills, with the ability to multitask effectively.
• Excellent communication and interpersonal skills to provide support to customers and staff alike.
• Basic analytical skills to assist in evaluating performance metrics and making informed recommendations.
• Flexibility to work evenings, weekends, and holidays as needed.

Skills Required