Operations Supervisor
Rustenburg, North West, South Africa
Job Description
Key Responsibilities:
- Ensure all express deliveries meet strict service-level timelines and performance targets
- Monitor delivery progress throughout the day, supporting drivers to maintain on-time performance
- Oversee warehouse operations including sorting, packing, parcel allocations, and stock control
- Minimise operational losses through strong controls and proactive problem-solving
- Manage performance for both express and food deliveries, including complaints resolution, incident management, and driver retraining where needed
- Plan and manage driver rosters according to demand forecasts
- Recruit, onboard, and validate new drivers and ensure all contractor documents remain compliant
- Deliver SOP training to drivers and operations staff
- Conduct incident reporting, vehicle and uniform checks, and health & hygiene screenings
- Administer penalties, deductions, and cash-up processes accurately
- Lead and train office staff to ensure all processes meet strict performance and compliance standards
- Proven experience in logistics, last-mile delivery, or a similar operational environment
- Strong leadership, organisational, and problem-solving skills
- Willingness to work irregular hours in a high-pressure setting
- Ability to manage multiple priorities and meet tight deadlines
This is an opportunity to work in a high-performance operations environment where no two days are the same. Your ability to lead, organise, and deliver results will be directly rewarded with a competitive, experience-based salary of up to R20 000.
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Job Detail
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Job IdJD1488774
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R20000 per month
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Employment StatusPermanent
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Job LocationRustenburg, North West, South Africa
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EducationNot mentioned