Execution of the applicable KPI's per company standard to include "The Morning Routine" and operational aspects of "The Director's Playbook". Please refer to the Crane Worldwide Logistics Operational KPI Standards addendum.
-Plans and coordinates shipments for allocated clients only
Coordinates daily and weekly activities, planning workloads and staffing accordingly
Accountable for production, supervision and discipline of employees, and conflict resolution
Enforce policy and procedure compliance
Coordinate with other departments within the company
Respond to & solve problems
Train employees on job specific duties and develops employees through coaching
Make suggestions and show initiative for process improvements
- Effectively communicate with clients, vendors and employees
-Assist Operations Director with planning and budget process and other ad hoc tasks
-Other duties as assigned
Physical requirements
Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
Sitting for extended periods of time
Walking within the warehouse and inspecting freight
Vision abilities required by this job include close vision and the ability to adjust focus
Other skills/abilities
Problem solving- identifies and resolves problems in a timely manner
Client Service- manages difficult client situations, responds promptly to client needs and welcome client feedback
Quality management-look for ways to improve and promote quality and demonstrates accuracy and thoroughness
Behaviors : Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Team Player: Works well as a member of a group Motivation : Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Self-Starter: Inspired to perform without outside help