Operations Manager/general Manager

Sea Point, WC, ZA, South Africa

Job Description

We are looking for a dynamic leader who can help elevate our operations, manage growth, and sustain excellence in service, food and beverage.

You will be responsible for overseeing all day-to-day operations across the restaurant and bar. You will act as the point person between ownership and staff, ensuring smooth service, cost control, admin systems, and consistent guest satisfaction. You will also play a key role in any expansion or new projects (e.g. opening new branches).

Key Responsibilities



Lead, oversee, and improve all restaurant operations: front of house, back of house, bar, service, procurement Design, implement, and maintain systems, standard operating procedures (SOPs), and workflows Drive hiring, onboarding, training, and performance management of all staff Manage inventory, stock control, and supplier relationships Control costs (food, beverage, labour, overhead) and meet financial targets Supervise bar operations, liquor management, beverage costing, bar staff, compliance with liquor laws Handle scheduling, rostering, payroll coordination, administrative tasks Ensure quality, consistency, and a superior guest experience Monitor, analyse, and report key performance indicators (KPIs), sales, expenses, waste, turnover Problem-solve day-to-day challenges, resolve guest or staff issues Participate in planning and execution of new restaurant builds or expansions (site setup, team structuring, systems) Maintain compliance with health, safety, licensing, and regulatory standards

Ideal Candidate



Minimum

3 years' experience

in a senior restaurant operations / general management role Proven experience in

setting up new restaurant operations

from scratch--hiring, systems, layout, processes Must be mobile and

have own reliable transport

Excellent administration, organization, and systems thinking skills Strong

people and leadership skills

-- ability to motivate, coach, and manage diverse teams Prior experience in

stock management and inventory control

Experience running a

bar / beverage / liquor operations

, including cost control, licensing, supplier management Deep understanding of restaurant dynamics: flow between kitchen, service, bar, procurement Comfortable working under pressure, flexible in hours (nights, weekends) Strong financial acumen and ability to read/manage budgets, forecasts, P&L
Job Types: Full-time, Permanent

Application Question(s):

Where are you currently employed ?
Experience:

Senior management position : 3 years (Required)
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1539707
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Sea Point, WC, ZA, South Africa
  • Education
    Not mentioned