Job Description

Non-negotiable Requirements:

• Completed Matric (South Africa)
• PSIRA Grade A
• Firearm Competency (Handgun, Shotgun Rifle) for business purposes (SAP certificate)
• Unendorsed Drivers License
• Computer literacy
• Fluent in English, Afrikaans (A third language will be advantageous).
• Must have a minimum of 6 yearsxe2x80x99 experience as an Operations Manager in the Private Security Industry
• Working Hours: 08h00 till 17h00 (Must be flexible over weekends as well)

• The Operations Manager is responsible and accountable for the complete security operations as follows - Duties include but are not limited to:

• Covering of Sites, seeing that the sites are covered, pre-arrangements are made, and replacements brought to the sites if needed

• Daily Instructing of Supervisors and Tac1 Managers on matters that need attention, changes, or new Instructions

• Daily meetings with the Clients when requested and a detailed email needs to be sent to the client and the Managing Director after the meeting

• Daily feedback on operational issues must be reported to the Managing Director of PPA
• Report, in writing, site complaints and non-compliances immediately to your Manager

• Daily admin, AWOLS, sick leave, leave, absent reports, pre-arrangements, communication with Admin Manager and Managing Director
• Drawing up the monthly site rosters (Easy Roster), which must be issued to ALL sites before or on the 25th of each month
• Ordering of equipment and A detailed uniform breakdown must be sent to both the Managing Directors before the 30th of each month
• Be active and respond to all WhatsApp groups, and emails
• All incidents must get immediate attention by drafting a preliminary report within 4 hours of the incident. A full detailed report to follow within 12 hours after the incident was reported
• Check patrol reports (every day) and investigate if needed, report issues with tagging and devices
• Ensure that ALL sites have an SOP or on-site JD that must be signed by yourself and the client
• A daily schedule of your day-to-day tasks must be sent to your manager one day in
• Arranging and/or scheduling disciplinary Supervise or oversee the issuing of disciplinary warnings and AOD documents

TrudyQ Consulting