The Operations Manager must lead and manage all aspects of operational delivery, ensuring the seamless execution of training and service functions. This role is key to operationalising the company's strategic goals through effective planning, execution, and optimisation of resources. The incumbent is accountable for ensuring quality service delivery, compliance with regulatory frameworks, and alignment with internal policies and client expectations. The role supports scalable growth, continuous improvement, and integrated stakeholder coordination, underpinned by high standards of professionalism, care, and operational excellence.
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